Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including cold items, incorrect orders, and overall dissatisfaction with taste.
Customer Service
There were numerous complaints about poor customer service, including rude staff, lack of greetings, and unprofessional behavior.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and inefficient order handling.
Cleanliness and Maintenance
Several customers noted issues with cleanliness and maintenance, such as broken equipment and unsanitary conditions.
Consistency
While some customers appreciated the consistency of the food, many expressed frustration over repeated mistakes and lack of attention to orders.
JP
Justin Powell
4 days ago
1.0
Should change their hours. Because if they are open 24 hrs, why are the employees not making orders past 2:00 am? The staff is also really rude.
JC
Justyn Cannon
Nov 3, 2025
1.0
Never has the lobby open in the morning
PJ
Project Jet
Oct 27, 2025
1.0
The one star is for the food. I ordered a snack wrap and a $5 meal deal to go. It was absolutely pathetic. The tender inside the snack wrap was hard as a rock and there was barley any ranch on it. I also got the chicken nuggets for the $5 meal deal and they were cold. Only thing that was decent was the fries were at least warm. I expect nothing less from McDonald's though. Overpriced food that will never meet quality expectations.
GR
Gustavo Rodriguez
Oct 27, 2025
5.0
I love Publix, good quality food and different options
CK
Clay Kiser
Oct 12, 2025
5.0
Honestly I'm so thankful for the Sunday morning breakfast crew here! I bring my kids most Sunday for breakfast and the play place. It's so rare to see a fast food crew be smiling ane nice to customer service, and their doing s good job with the food as well. Thanks so much!