McDonald's

3.7
2314 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1940 Washington Road, Thomson, GA
30824, United States

Hours

Reviews

3.7
2,314 reviews
5 stars
894
4 stars
530
3 stars
413
2 stars
177
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude employees, incorrect orders, and slow service, leading to a frustrating experience.

Food Quality

While some customers enjoyed fresh and hot food, others complained about stale items and incorrect preparation.

Cleanliness

The restaurant and restrooms were frequently noted as clean, contributing positively to some customers' experiences.

Positive Staff Interactions

A few reviews highlighted friendly and attentive staff, particularly mentioning specific employees who provided excellent service.
  • BK
    Brian Kelly
    Jan 1, 2026
    4.0
    Food order was fine and food was hot and fresh. As with most fast food these days, the service was lackluster. Almost as if I was an inconvenience to them for being there. No smiles. No manners. No appreciation to customers at all. Just stares.
  • UU
    Unknown
    Dec 28, 2025
    1.0
    Sum boy was talking about me .. trying to call me big or whatever the food is good but Nb got time for that .. exceply why I just asked how long it’s going to be I didn’t mind waiting or rushing them .😒 I will never go back there .
  • NP
    Nic Polachek
    Dec 18, 2025
    1.0
    Cant get an order right to save their lives
  • MS
    Monica Scott
    Dec 11, 2025
    3.0
    Rude employees and cashier did not give me my correct hange
  • AM
    April Mercier
    Dec 7, 2025
    1.0
    Terrible service, constantly having to wait long than 15 minutes for your food, things are missing or wrong from your order, they say you didn't say you ordered something when you get to the window and have you drive around the drive through again instead of making it right. Food is sometimes great, sometimes nasty or like it's been sitting.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Thomson, GA is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 4:00 AM on Fridays and Saturdays, with 24-hour service on Saturday.

When is the drive-through open at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Thursday, 24 hours on Saturday, until 4:00 AM on Friday, and 4:00 AM to midnight on Sunday.