McDonald's

3.0
1265 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
617 E Franklin St, Sylvester, GA
31791, United States

Hours

Reviews

3.0
1,265 reviews
5 stars
332
4 stars
221
3 stars
206
2 stars
157
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

There were consistent complaints about food being served cold, undercooked, or not prepared as requested.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and floors.
  • AF
    Amber Flores
    5 days ago
    3.0
    I got an oreo mcflurry and they didnt even mix it up. Just a cup of ice cream with chunks of oreo dust on top.
  • BS
    Brian Sawyer
    Oct 31, 2025
    1.0
    Horrible Service Guaranteed
  • KP
    Kayla Pate
    Oct 26, 2025
    1.0
    Slowest service at this location! Waiting still after 15 minutes for a COFFEE!
  • RH
    Robert Horowitz
    Oct 20, 2025
    2.0
    Ordered a medium coffee. Said they needed to make a new pot. 15 min later, no coffee. Asked about it was told stillnbrewing. Took over 30 min to get.
  • CC
    Cara Cannon
    Oct 7, 2025
    2.0
    Food is normally good. They have to figure out a different shift change system. Waiting for long periods of time in the drive through because people are changing shifts is not practical.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Sylvester, GA?

McDonald's Sylvester is open from 5:00 AM to 12:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 12:00 AM on Sunday.

When is the drive-thru at McDonald's Sylvester operational?

The drive-thru operates from 5:00 AM to 12:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 12:00 AM on Sunday.