McDonald's

3.6
1023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
506 S Main St, Swainsboro, GA
30401, United States

Hours

Reviews

3.6
1,023 reviews
5 stars
378
4 stars
234
3 stars
182
2 stars
82
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive of complaints.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • RS
    Ross Spires
    2 days ago
    2.0
    Absolutely horrible early morning and late afternoon customer service just because of a slight big order, and absolute 0 respect for customers, then purposely undercook food or take a long time because of they don’t feel like taking a big order.
  • CL
    Carla Lawrence
    Nov 5, 2025
    3.0
    No one answered the drive thru, after about 15minutes we road around to the windows and they were just standing there. So we had to go in. If I hadn't promised my grandchildren. I wouldn't left and never came back.
  • MJ
    Michael Jones
    Nov 4, 2025
    3.0
    Nothing special avg fast food joint
  • AA
    Andrew
    Oct 28, 2025
    1.0
    Monopoly going on this McDonald's dont give you the stickers pieces .. they dont listen when you tell them no onions we get onions anyway .. its nasty in there never will I ever stop there again ...
  • CJ
    Courtney Jackson
    Oct 5, 2025
    1.0
    I visited this restaurant approximately a week before tonight and when I got home I noticed that my French Fri box was not but half way full so I called and spoke with the manager and she said that they would give me a free order of fries whenever I returned again so when my family and myself decided that we wanted McDonald’s for dinner we proceeded to go through the drive thru and I told her about my prior experience and asked if I could get the fries that were owed to me and she had a REALLY BAD ATTITUDE so I drove around to the window that you pay for your order and she tried to charge me for the fries so I asked to speak with the manager. The manager came to the window and said that she filled the fries herself during my last visit and she also had a REALLY BAD ATTITUDE!!!! Me and my family were on our way home and my daughter reached into her 10 piece chicken McNuggets box and she took out 2 chicken nuggets that looked like someone had taken a bite from both of them. I called the restaurant and asked for the manager and she said NOBODY BIT OFF OF YOUR NUGGETS BRING THEM BACK UP HERE NOW AND I WILL REPLACE THEM 2, I was already half way home and my sister whom has cancer is really ready to get home so I will come back when I come back to town and she said that she will write my name down for a 6 piece nugget. I have the pictures of the nuggets and I TRULY BELIEVE THAT THEY NEED TO FIRE THE MANAGER WHO WAS SO RUDE TO ME. I THOUGHT THE CUSTOMER WAS ALWAYS RIGHT, IS THAT DIFFERENT NOW DAYS THAN IT WAS ABOUT 10 YEARS AGO????? PLEASE HELP ME OUT WITH THIS QUESTION 🙋‍♀️

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 506 S Main St, Swainsboro, GA?

McDonald's is open Monday to Saturday from 5:30 AM to 11:00 PM and on Sunday from 6:00 AM to 11:00 PM for regular dining.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, it offers drive-thru service Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 6:00 AM to 11:00 PM.