Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
921 reviews
5 stars
354
4 stars
232
3 stars
141
2 stars
60
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and impatient staff, with some customers feeling rushed or ignored during their orders.
Food Quality
Many customers reported receiving cold, old, or improperly cooked food, leading to dissatisfaction with their meals.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of unsanitary conditions and maintenance issues.
Speed of Service
While some customers praised the speed of service, others noted long wait times and inefficiencies, particularly during busy hours.
- AAAyiannaNov 11, 20251.0I got a 4 piece nugget and they gave me 3 nuggets. Also charged me a dollar for extra sour cream … I thought it was .50
- EEEthanNov 6, 20251.0I really hate to be a "Karen", but my god. How hard is it? I wouldn't be leaving a bad review, but this is crazy. By far the worst Wendy's ive ever been to. I'd go back and get them to fix my order, but I don't have time to drive all the way back. This is not the first time they've COMPLETELY messed up my order. They're also just straight up rude. If this is how Wendy's runs a business, I'd sell their stock. Absolutely unacceptable.
- KCKevin CardenasOct 30, 20254.0Service was 10/10 the only BAD thing was the chocolate coffee they had, they didn't even mixed it or anything tasted like straight up coffee mix, like the little powder thay comes out of the coffee makers... everything else was good tho
- SOSame OneOct 29, 20251.0I went through the drive-thru and placed my order at 1:46 PM today. When I approached the window, the employee working the drive-thru was talking to someone her phone and barely provided any courteous service. I asked to use my reward points, and she scanned my code. I also told her that I wanted to use my rewards which include to be a a Double Stack burger and could it be made plain. Everything seemed fine until I received my food. Once I checked my order, I realized that I hadn’t received the Double Stack I redeemed with my rewards. I waited at the window for about two minutes before the employee finally opened it, still talking on her phone, and asked, “Can I help you?” with an unnecessarily rude attitude. That really rubbed me the wrong way because I had been polite throughout the entire interaction. I explained again that I used my reward for a Double Stack, which she should have already known since I mentioned it earlier. She was clearly distracted by her phone, but I eventually received my burger after waiting patiently. Normally, I don’t leave reviews, but I felt the need to share this experience because the situation could have been easily avoided with better attention and customer service.
- DHDionna HillmanOct 19, 20251.0Placed a dine in order through the app, I get there and am greeted with attitude and then when they find it they tell me I placed it for drive thru when my receipt clearly says dine in. If I had the option to go to a different Wendy's I would have, but I was walking and this was the closest one to me. Not gonna lie, it felt prejudiced
Frequently Asked Questions About Wendy's
Is Suwanee Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Suwanee, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Suwanee, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 932-1560.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Suwanee Wendy’s serve breakfast?
Yes, this Wendy’s location in Suwanee, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Suwanee?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, extended to 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Suwanee serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, you can order for delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's Suwanee for questions or feedback?
You can contact Wendy's Customer Care through their website live chat, call 888-624-8140, complete their satisfaction survey online, or directly call the location at (770) 932-1560.
Where is Wendy's Suwanee located?
Wendy's is located at 2960 Lawrenceville-Suwan, Suwanee, GA 30024, United States.
What are the dining options available at this Wendy's?
This location offers dine-in, drive-thru, takeout, and delivery services, though it does not provide curbside pickup.
Are there any nearby fast food or dining options around Wendy's Suwanee?
Nearby options include Taco Bell, Pizza Hut Express, Schlotzsky's, Mrs Winners Chicken & Biscuits, Cracker Barrel Old Country Store, Arby's, and Waffle House, giving customers a variety of dining choices in the area.
What nearby facilities might be useful for visitors to Wendy's?
Visitors might find the Suwanee Police Station nearby for emergencies, hotels such as Fairfield Inn & Suites by Marriott Atlanta Suwanee and Motel 6 for accommodation, and gas stations like bp America for refueling needs.
Are there coffee shops near Wendy's for additional beverage options?
Yes, nearby coffee shops include Wild Bean Cafe and Cafe Mixx, which customers can visit before or after enjoying a meal at Wendy's.