McDonald's

3.5
1556 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11240 Hwy 27, Summerville, GA
30747, United States

Hours

Reviews

3.5
1,556 reviews
5 stars
536
4 stars
335
3 stars
264
2 stars
147
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness of items.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported unsanitary conditions, particularly in the play area.

Staff Attitude

Several reviews highlighted rude or dismissive attitudes from employees, impacting the overall customer experience.

Mixed Experiences

Customers expressed a mix of positive and negative experiences, indicating inconsistency in service and food quality.
  • AB
    Ashley Bowen
    4 days ago
    1.0
    Its gotten to the point im being asked to park EVERY SINGLE TIME and being brought out cold food 10-15 minutes later every single time. When I said I would prefer not to park, i was told their drive thru is being timed and they needed me to park. The go to for having 'good times' should not be to fake them by parking every single customer.
  • DW
    Donna Wilson
    Nov 9, 2025
    3.0
    Sorry but the crispy chicken biscuit was too greasy to eat. The is not the norm for Summerville McDonalds.
  • DL
    Danika Lee
    Nov 4, 2025
    1.0
    We love going to McDonald’s on Tuesday's. It’s our weekly deal. It’s the only place in town with a play place in this cold weather. But everytime we go we’re either shut out of the play place or told to leave for a manager meeting. Kinda ridiculous my kid can’t play while their doing it or they go in the lobby themselves or find another room.
  • DW
    Derek Weeks
    Nov 2, 2025
    4.0
    It’s really the same old McDonald’s . Good exactly the same except smaller portions higher cost . And people with fast food blues taking your order .
  • DP
    David Paul
    Oct 26, 2025
    1.0
    Literally ordered an inside the restaurant and waited 30 minutes for my food. Had to go and ask them multiple times for it and got an attitude each time. It smelled like a nursing home in there as well. Get it together

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Summerville location?

McDonald's Summerville is open 24 hours every day of the week.

When is the Drive-Thru available at McDonald's Summerville?

The Drive-Thru is open 24 hours a day, seven days a week at McDonald's Summerville.