Pizza Hut

Reviews

• DL

  Douglas Luck

  2 days ago
  5.0
  Manager. ! Kanice. ! Her. Customer. Service. ! Is. Excellent. ! She's kind. Pleasent. Generous. &. Very. Patient with. All. Custormers. A+. A+. A +. 10. 10. 10. She. Deserves. Top. Management. 💓.
• CS

  Christopher Sutton

  Nov 17, 2025
  5.0
  Thank you Pizza Hut for Feeding the Community. Please keep doing a Great Job, making beautiful smiles and happy lives. Have a beautiful blessed day.
• JR

  Joanna Romain

  Nov 11, 2025
  5.0
  I had the wrong order delivered one time but the manager personally called me to understand what went wrong and then she rectified the issue and gave me a credit for my next order. She was very pleasant and professional and I appreciated her taking the time to reach out insteas of just passing the buck. Excellent customer service. All my orders since then have been 100% accurate, hot, and delicious! 😋
• MT

  Matt Tomjack

  Nov 9, 2025
  1.0
  After 4 different delivery attempts in the past 2 months, I have given up. Out of the four orders, none of them have been correct. Receipts taped to the boxes have been correct, but the food inside the boxes have varied widely. The final straw was placing an order and then waiting 3 hours for the order to show up even though the wait time was listed as 15 mins. This is 100% on Pizza Hut and not Door Dash. The Dasher was dispatched immediately and sat there until the order was ready. Attempts to reach customer service or the store directly were ignored and I was placed on hold twice with no response. Still waiting for remediation.
• VR

  Victoria Russell

  Oct 31, 2025
  1.0
  Please do NOT waste your time or money here. I placed a carry out order 10/30, oh but let’s start off with this store doesn’t answer any phone calls. All calls go to the Pizza Hut call center. But anywho I called to try to cancel this carry out as I needed delivery instead. Wasn’t able to. 10/31 I placed a delivery order online, put my card information in and everything. My card was charged however the website conveniently crashed so I didn’t receive a confirmation. I tried to call the store again to be sure they received my delivery order. The call center tells me that she didn’t see the delivery order just the carry out I placed. I explain that my card was charged for delivery and she tells me just go pick the order up at the store. I do that. Upon arrival no greeting no anything just a bunch of people in the back looking at you crazy. After waiting a ridiculous long time, it’s finally my turn. I tell her it was supposed to be delivery but it’s carry out and I paid already. She GIVES me the pizzas. You would think the story ends there? Wrong. 20 minutes later a Gmail email is blowing my phone up via FaceTime audio😂 , it’s the girl who gave me the pizzas. Aggressively and argumentative tells me I didn’t pay so I need to return to pay. I info her I paid online and my card was charged. She’s literally arguing me down that I didn’t pay. So I hung up. She proceeds to keep calling/texting. Sending threatening text messages saying the police will track my number/she knows my car and face she can’t wait to catch me blah blah you gave me the pizzas no one stole anything! Please do better Pizza hut! Some of us ACTUAL work hard for our money and accusing someone of stealing when you were to lazy to actually check to verify or anything. Not to mention her lil messages included my delivery address so that just proved that my delivery order was received, you don’t have to enter an address for carry out?👀🤔

Frequently Asked Questions About Pizza Hut