McDonald's

3.5
1200 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1465 Holcomb Bridge Rd, Roswell, GA
30076, United States

Hours

Reviews

3.5
1,193 reviews
5 stars
446
4 stars
233
3 stars
208
2 stars
102
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and slow response times being common complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the freshness and taste of the food, others criticized it for being dry or poorly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in restrooms, impacting overall customer experience.

Management Issues

Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and lack of proper training for staff.
  • SA
    Sayyaf Ali
    Nov 1, 2025
    1.0
    Serve soggy cold fries
  • BB
    Brian
    Oct 29, 2025
    5.0
    The staff are really nice here. Considering McDonald's food tastes nearly the same no matter where you get it from, this really makes the difference. Keep up the great work.
  • IM
    Itz Maagicaal
    Oct 22, 2025
    2.0
    Was given dry filet o fish sandwiches WITHOUT tarter sauce. More like slider sandwiches.
  • MG
    Marshall Gagne
    Oct 19, 2025
    1.0
    They consistently screw up orders, staff doesn’t know what’s going on, and they are slow.
  • IB
    Ira Bnr
    Oct 16, 2025
    1.0
    We arrived 30 minutes before closing at the drive-through. They asked if we were going to use the app, and then told us they were no longer taking orders. Is this some kind of selective service or what? Is it like this at all McDonald’s locations? If you’re not serving orders, then what exactly are you doing during those last 30 minutes? Absolutely ridiculous. I recommend the manager to check who was working that day, because it seems like they’re getting paid just to waste time.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Roswell, GA?

McDonald's in Roswell, GA is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open from 6:00 AM to midnight Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to midnight on Sunday.