Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.4
363 reviews
5 stars
80
4 stars
37
3 stars
29
2 stars
22
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and floors, and a lack of basic hygiene in the restaurant.
Food Quality
Customers frequently complained about food being cold, improperly prepared, or missing items from their orders.
Staff Attitude
Several reviews mentioned unprofessional and unfriendly behavior from employees, contributing to a negative dining experience.
Operational Issues
Customers noted issues with the drive-thru and mobile ordering, including long delays and confusion over orders.
- RRRW2 days ago5.0Not sure why this location has bad reviews but I always get good service here + my food is usually freshly made. Sometimes the drive-thru takes foreverrrr. I use the app and order ahead of time then grab it from the counter so I don't have to wait as long.
- GDGaylon Davis4 days ago2.0I've never seen a group of people that smile less than these people. They look at you with this blank stare mixed with disgust, and contempt.
- KKKingKahnNov 13, 20255.0My service was fast and sometimes that is not the case but this time it was. My food was hot without a custom order, it was accurate with straws and napkins and sauces! Friendly service too. I knew the person serving in drive-thru. We had a couple minutes to chat.
- BSBridgette SmithNov 2, 20251.0Idiots legit gave me a big mac instead of my quarter pounder.. but still put it in a quarter pounder box? Is reading and comprehension really that hard?
- JRJohn RuddyOct 27, 20251.0So mad. Came thru for just coffee and a soda Sunday 26 oct. 1030 am....yes Sunday....took cut to the 2 gallon carafe....got 1 inch.. said, do u have one ready.. she didn't answer, went to dripper. Checked filter. Pushed 5 buttons so I knew I had to wait.. 5 min late as see no driving yet. I asked her....is it done.....she checked, pushed 4 more buttons...ignored me and back to register.. forgot we t it. Over to gas station got my coffee and left.. McD. U still don't get it
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for this McDonald's location in Pooler, GA?
The restaurant is open daily from 6:00 AM to 11:00 PM, Monday through Sunday.
When does the drive-thru open and close at this McDonald's?
The drive-thru operates from 5:00 AM until midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.
Can I get McDonald's food delivered from this location?
Yes, delivery is available daily from 6:00 AM to midnight, and you can order online through their delivery website.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and any apps for easy ordering?
Yes, mobile ordering is available. You can use the McDonald's app on iOS or Android to place orders and access deals.
Is WiFi available for customers at this McDonald's?
Yes, free WiFi is offered at this location.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby medical facilities can customers visit before or after dining at McDonald's?
Nearby medical facilities include St. Joseph's/Candler Urgent Care - Pooler Health Campus, St. Joseph's/Candler Imaging Center - Pooler, and St Joseph Candler Pooler hospital.
Are there other dining options near this McDonald's in Pooler?
Yes, Wendy's is located nearby as another fast food and burger restaurant option.
What nearby stores or services can customers visit around this McDonald's location?
Customers can visit nearby stores such as Saucony shoe store, Icon Golf Cars of Pooler, and AT&T Store, as well as services like Queensborough National Bank & Trust Company and Western Union.