Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.4
378 reviews
5 stars
84
4 stars
38
3 stars
31
2 stars
23
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews highlighted issues with food quality, including cold or improperly prepared items, and missing components from orders.
Staff Attitude
Several customers noted that staff members were unfriendly or rude, contributing to a negative dining experience.
Operational Issues
Customers experienced problems with the drive-thru and mobile order systems, including delays and lack of communication from staff.
- MDMarternece DemeryJan 5, 20261.0management was very rude which made the whole experience horrible.
- NANelson ArroyoJan 3, 20265.0This visit was really great. Much better than the last time we were here. Everyone did an excellent job. Food order was accurate and quick.
- JSJason StooksburyJan 2, 20263.0Not what i ordered again and again and again will not be back
- CCCatmom27Dec 27, 20251.0No I did not eat these on the way home opened the bag and these were my "large fry" went here Saturday Dec 27 around 10 pm. Completely ripped off paid for a L recieved a S. Lazy workers.
- TWToya WilliamDec 7, 20251.0Review for McDonald’s – 1585 Pooler Parkway, GA (Store #39732) Date of Incident: December 6, 2025 Time: 6:22 AM Employee Involved: Brandon Positive Mention: Lashae (professional and helpful) I visited this McDonald’s early in the morning and had a very upsetting experience at the drive-through. I ordered a Steak Egg & Cheese Bagel and politely requested that it be made fresh. The first time I asked, there was no acknowledgment. When I arrived at the window, I repeated the request, and again there was no response—just an attempt to take payment. When I moved my hand back from the card slider, the young man at the window (Brandon) abruptly bucked his body toward me, which startled me so badly that I accidentally dropped my iPhone onto the ground. Thankfully it wasn’t damaged, but the behavior was completely inappropriate and unprofessional. I understand this is a fast-food environment, but no customer should feel intimidated or disrespected, especially over something as simple as asking for fresh food. There are already many concerns and reviews online about food quality, so requesting it made to order should never result in aggression. I do want to acknowledge Leche, who stepped in afterward and was the only person who handled the situation with courtesy and professionalism. She deserves recognition. Overall, this experience was extremely disappointing and left me feeling shaken that early in the morning. I hope management takes this seriously and addresses the issue appropriately.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for this McDonald's location in Pooler, GA?
The restaurant is open daily from 6:00 AM to 11:00 PM, Monday through Sunday.
When does the drive-thru open and close at this McDonald's?
The drive-thru operates from 5:00 AM until midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.
Can I get McDonald's food delivered from this location?
Yes, delivery is available daily from 6:00 AM to midnight, and you can order online through their delivery website.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and any apps for easy ordering?
Yes, mobile ordering is available. You can use the McDonald's app on iOS or Android to place orders and access deals.
Is WiFi available for customers at this McDonald's?
Yes, free WiFi is offered at this location.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby medical facilities can customers visit before or after dining at McDonald's?
Nearby medical facilities include St. Joseph's/Candler Urgent Care - Pooler Health Campus, St. Joseph's/Candler Imaging Center - Pooler, and St Joseph Candler Pooler hospital.
Are there other dining options near this McDonald's in Pooler?
Yes, Wendy's is located nearby as another fast food and burger restaurant option.
What nearby stores or services can customers visit around this McDonald's location?
Customers can visit nearby stores such as Saucony shoe store, Icon Golf Cars of Pooler, and AT&T Store, as well as services like Queensborough National Bank & Trust Company and Western Union.