Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,178 reviews
5 stars
366
4 stars
220
3 stars
198
2 stars
118
1 star
276
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted long wait times in both drive-thru and inside the restaurant, often leading to customers leaving without their orders.
Employee Behavior
Feedback indicated a lack of professionalism among staff, with reports of rudeness and poor customer service.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and kitchen.
Management Issues
Customers expressed concerns about poor management practices, including inadequate staffing and failure to address ongoing problems.
- MCMacey Cliatt4 days ago3.0Great and fast service however All 3 chicken biscuits were burnt.
- DJDarin JukesNov 2, 20251.0Closed early due to staffing
- LGLona GronefieldOct 7, 20251.0I don't even know how this place stays open. Always check your order, it's either completely wrong or you don't get all of your order. Last time we were told they could not sell us any extra value meals because they were out of cups for drinks. Obviously super poor management if can't remember to order cups or try to get cups from another location until your cup order comes in. I wonder if this franchise owner knows how much $$ they lose.
- JPJamie PrattSep 11, 20255.0Fast and service with Smile
- MRMatt RAug 17, 20251.0Can't give people straws. Doesn't know what "no onions" means... sweet tea is straight disgusting. This isn't just 1 visit. This is multiple times. Them people need more training, or they need a new line of work. I mean, we are paying for a service. And these people can't get the service right.
Frequently Asked Questions About McDonald's
What are McDonald's Pembroke location's regular store hours?
McDonald's Pembroke is open daily from 6:00 AM to 11:00 PM.
When is the drive-through at McDonald's Pembroke open?
The drive-through is available daily from 6:00 AM to 11:00 PM, one half hour later than the dining hours.
Can I order delivery from McDonald's Pembroke and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 10:30 PM through their online delivery service.
Does McDonald's Pembroke offer curbside pickup?
Yes, curbside pickup service is offered for your convenience.
What payment options are accepted at McDonald's Pembroke?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's Pembroke?
Yes, you can use the McDonald's App available on iOS and Android to order food conveniently.
Does McDonald's Pembroke offer WiFi and other services?
Yes, the location offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Where is McDonald's Pembroke located?
McDonald's is located at 203 E Bacon Street, Pembroke, GA 31321, United States.
What nearby places can I visit before or after dining at McDonald's Pembroke?
Nearby places include CORA Physical Therapy, Enmarket gas station and convenience store, and the City of Pembroke Town Hall, perfect for errands or visits.
How can visitors combine a meal at McDonald's Pembroke with local shopping?
Customers can easily combine dining with shopping at nearby spots like Pembroke Pharmacy, Carla's Furniture Gallery and Gifts, and M and S Discount Grocery.
Are there other dining options near McDonald's Pembroke?
Yes, nearby dining includes DeanO's Pizza, Pocket Tea, LLC, Stoner's Pizza Joint, Hot-Spot Pizza Kitchen, and China #1 for a variety of cuisines.