McDonald's

3.2
1185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
203 E Bacon Street, Pembroke, GA
31321, United States

Hours

Reviews

3.2
1,185 reviews
5 stars
369
4 stars
221
3 stars
198
2 stars
118
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude employees.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Food Consistency

There were numerous complaints about food quality, including incorrect orders, burnt items, and food not being properly cooked.

Employee Behavior

Several customers noted unprofessional behavior from staff, including lack of training and poor customer interaction.

Operational Issues

Customers experienced problems with the restaurant's hours, including early closures and unavailability of menu items.
  • NB
    Nora Barlow
    Dec 26, 2025
    5.0
    The employees are very nice and I usually get my food very quickly! My only complaint would be that the ice cream machine is usually down, but they're always good about issuing refunds if it is. Definitely a great spot to grab lunch!
  • VN
    Valene Novak
    Dec 18, 2025
    1.0
    I get off at ten p m.Some nights, ten fifteen by the time I reach mcdonald's.The latest I have reached them has been ten forty five other nights.It's ten thirty some nights.It's ten fifteen on certain nights like tonight.I put a mobile order in when I get off and I will be informed that they have closed early.This is really unfair to me because when I get off like this.There are very few places open including in the place that I commute to live from work. Buy restaurant policyMcdonald's in pembroke is supposed to be open till eleven p m.I can understand occasionally some mishap happens, but almost once or twice a week at a 6 they have closed early.
  • DD
    Dana Dudley
    Dec 4, 2025
    5.0
    Great food, great service, and great atmosphere but most importantly the employees care! In a town that loves a drive thru McDonalds has mastered the art of providing friendly and wonderful service. The managers D, K, and S lead their team well!
  • CA
    Ciba Arthur
    Dec 2, 2025
    5.0
    Amazing staff clean place and fast service
  • MC
    Macey Cliatt
    Nov 20, 2025
    3.0
    Great and fast service however All 3 chicken biscuits were burnt.

Frequently Asked Questions About McDonald's

What are McDonald's Pembroke location's regular store hours?

McDonald's Pembroke is open daily from 6:00 AM to 11:00 PM.

When is the drive-through at McDonald's Pembroke open?

The drive-through is available daily from 6:00 AM to 11:00 PM, one half hour later than the dining hours.