McDonald's

2.7
1066 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9140 Highway 29, Palmetto, GA
30268, United States

Hours

Reviews

2.7
1,066 reviews
5 stars
241
4 stars
148
3 stars
160
2 stars
110
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food temperature, freshness, and incorrect items being served.

Management Issues

Several customers noted poor management and lack of training among staff, leading to a negative dining experience.

Inconsistent Experiences

While some customers had positive experiences with service and food, these were overshadowed by the majority of negative feedback.
  • PG
    Proper G
    6 days ago
    1.0
    Most employees are miserable here. They need better management.
  • TB
    Tommy Bannister
    Jan 4, 2026
    1.0
    Ordered a breakfast plater they added cheese on the eggs (I didn't ask for) the sausage was cold and the biscuit was extremely hard. It was like it was just sitting after someone else ordered it and changed their mind. The worker was rude and having a bad day I guess. I would avoid this location if possible.
  • RS
    Robert Schwartz
    Dec 15, 2025
    5.0
    Friendly service and fresh food.
  • TR
    Tom Reed
    Dec 9, 2025
    1.0
    Just the worst McDonald’s ever. Slow. Incorrect orders. Cold food. So much attitude (with the occasional exception). And today, the guy at the drive through window had the worst case of gunky conjunctivitis ever—should not have been touching food! Never again.
  • VN
    ViShAl Nk
    Dec 8, 2025
    1.0
    I visited McDonald’s located in 9140 Palmetto,GA 30268. ordered the Grinch Meal Box, expecting it to come in the special box as advertised. Instead, they handed me the meal in a regular bag. When I politely asked for the actual box, the staff were rude and dismissive. If a promotional item is being advertised, customers should receive it—or at least be spoken to respectfully. This experience was disappointing, and I hope the store improves both its service and communication with customers.

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in services at McDonald's in Palmetto, GA?

The McDonald's in Palmetto, GA is open daily from 6:00 AM to 11:00 PM for dine-in services, with extended hours until midnight on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM on weekdays and Sundays, and stays open until midnight on Fridays and Saturdays.