McDonald's

2.7
1057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9140 Highway 29, Palmetto, GA
30268, United States

Hours

Reviews

2.7
1,057 reviews
5 stars
238
4 stars
147
3 stars
161
2 stars
109
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Numerous customers complained about cold, old, or poorly prepared food, with some stating that the food was inedible.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty uniforms and unclean dining areas.

Customer Experience

While some customers had positive experiences, the majority expressed frustration with the overall service and food quality, indicating a need for significant improvements.
  • TH
    tiffany hands
    Nov 7, 2025
    1.0
    Very rude I tried time and time again to give this place the benefit of the doubt, I prefer to spend my money elsewhere
  • ST
    shelia teagle
    Oct 31, 2025
    1.0
    Always asking you to pull up and they will bring order out to you....there's one manager there has a very nasty attitude 😡😡it takes forever to get service inside
  • GG
    GMONEYFIFTYFOUR
    Oct 21, 2025
    1.0
    Bad attitude at the drive through, out of fountain drinks, shorted my order, got the rest of it wrong and forgot the straw. Is there anything else to ef up?
  • MM
    Marian Minor
    Oct 13, 2025
    1.0
    I literally just pulled out of the parking lot... ridiculous! I was asked to pull up to the railing for someone to bring out my order. I waited 10 minutes, could have been more for ONE cheeseburger! When I asked if the could give me a courtesy fry, they did not. The first time going here, there was a smart young girl taking orders, then went back with a friend s couple weeks later then the manager got smart with her...ZOO!!!!
  • JA
    Jess Weeks (Atl#love1)
    Oct 4, 2025
    2.0
    Placed an online order through the app to pick up in the drive-thru. I was immediately pulled up when I reached the drive-thru window. Literally 15 minutes later my two double cheeseburgers come out in a bag and the girl asked me if I had fries...... Did I have fries you ask? Of course I had fries, two large fries. After another 10 minutes I received my fries. Absolutely absurd.

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in services at McDonald's in Palmetto, GA?

The McDonald's in Palmetto, GA is open daily from 6:00 AM to 11:00 PM for dine-in services, with extended hours until midnight on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM on weekdays and Sundays, and stays open until midnight on Fridays and Saturdays.