McDonald's

2.5
1935 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7070 Jimmy Carter Blvd, Norcross, GA
30071, United States

Hours

Reviews

2.5
1,935 reviews
5 stars
414
4 stars
222
3 stars
221
2 stars
154
1 star
924

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing unprofessional behavior from employees.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions.

Food Quality

Many reviews criticized the food quality, mentioning cold, stale, or improperly prepared items.
  • LN
    Liz N
    Nov 4, 2025
    1.0
    beware you will wait a long time to get your food and it will be wrong
  • MM
    Miffwa
    Nov 4, 2025
    5.0
    The staff are very friendly and quickly prepare and deliver orders. They also consistently keep the area clean. I would come again.
  • BB
    Benny
    Oct 29, 2025
    1.0
    I visited the store during what appeared to be a busy period. When I approached the counter to order, I informed the cashier that I did not have a credit card and only had cash. She instructed me to place my order at the self-service kiosk and then return to the counter to pay in cash. I followed her instructions exactly. After completing my payment, I observed another customer being allowed to place their order directly at the counter with the same cashier, without being directed to the kiosk. This customer did not mention using cash, but the inconsistency in treatment was striking. I am left wondering why I was treated differently. Is this standard policy for cash-paying customers, or does it suggest bias—possibly against me as an Asian customer? Such differential treatment feels discriminatory and has left me deeply uncomfortable.
  • TA
    Thamara Azocar
    Oct 27, 2025
    1.0
    Pedido servicio, tardan en atender y la chica que esta encargada en la noche me trato horrible hice una compra y me descontaron el dinero de mi tarjeta y como a ellos no le aparecio en la pantalla no se hicieron responsable aún yo entregando la factura no vayan ahí es pesimo y la chica que me atendio es de cabello negro con flequillo y ojos de color claro 😡
  • DG
    Dominque Gipson
    Oct 25, 2025
    1.0
    I came to this McDonald's and asked for the $5 McChicken meal and they used the box for the snuggles to put sauce inside of it instead of the nuggets. Terrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7070 Jimmy Carter Blvd in Norcross, GA?

This McDonald's location is open 24 hours every day, Monday through Sunday.

Does this McDonald's offer delivery, and if so, when?

Yes, McDonald's at this location offers delivery 24/7 every day of the week.