McDonald's

2.5
1953 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7070 Jimmy Carter Blvd, Norcross, GA
30071, United States

Hours

Reviews

2.5
1,953 reviews
5 stars
418
4 stars
225
3 stars
223
2 stars
154
1 star
933

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times for food, often exceeding 20-30 minutes.

Food Quality

Several reviews mentioned food being cold, stale, or improperly cooked, leading to dissatisfaction.

Staff Attitude

Feedback indicated that staff appeared unhappy or unmotivated, contributing to a negative dining experience.
  • JG
    Jonathan Geiger
    1 day ago
    5.0
    Super fast and good food. Really impressed by Alyssa and the service she gave, been to a million McDonald's but she was the friendliest cashier iv ever had. Id be back because of her 😊
  • AH
    Ashley Hornick
    Dec 22, 2025
    1.0
    This location is horrible i had to ask for my frys to be replaced 3 times 1st they were cold so when i pulled around the girl working with red hair wouldn't come to the window and avoided it intentionally after the girl in back window told her on headset we were pulling up for hot frys. So the red headed girl decided to put the cold frys back in the grease and hand them to us again so then i go inside to watch her and make sure they were dropped fresh and she gets a whole attitude walks around corner talking about how i wanted fresh frys among other employees surly she wasnt the manager in charge if so thats a mistake CUSTOMER SERVICE COMES FIRST IF YOU DONT LIKE YOUR POSITION THEN FIND ANOTHER BUT IM NOT PAYING 15.00 ON FRYS THAT ARE COLD/ RE DROPPED I DONT CARE. horrible customer service.
  • JL
    Jeremy Little
    Dec 21, 2025
    1.0
    DONT COME TO THIS ONE…. It’s literally the worst… everytime single time we come we’re waiting at-least 25- 30 mins for our order or asked to park and wait. The last time I came they said they were all out of drinks & they only had water lol.. literally never even heard of anything like that at a McDonald’s.This time I came they didn’t have an item I purchased with my mobile order and wanted me to pay extra to replace it with something else… poor customer service, poor management, poor representation of the McDonald’s brand.
  • MG
    max gonzalez
    Dec 18, 2025
    1.0
    People look miserable here. The drive-through looked like I was talking to someone on the deathbed. Everyone was so serious here. No one was polite kind it was just horrible. Plus they charge you extra for one sauce.
  • MD
    Ms Dee
    Dec 11, 2025
    1.0
    Why is it that my husband goes to this McDonald's and order a fry with no salt. He gets my fries back as if they were dumped in a grease pulled out and given to him. Gross 🤢 He had to go back so they can redo the fries but it seems as though they were pissed off when he returned that they then drop the fries left them for maybe a minute and a half pull them out and gave him that batch. At least they were cooked this time. Why do we have to bring them home and put them in the air fryer to actually get the fries golden brown. I can understand the 2.5 star rating now they don't care at this particular McDonald's. Note to the corporate office. This McDonald's is not living up to the standards that McDonald's has 🤦🏾‍♀️

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7070 Jimmy Carter Blvd in Norcross, GA?

This McDonald's location is open 24 hours every day, Monday through Sunday.

Does this McDonald's offer delivery, and if so, when?

Yes, McDonald's at this location offers delivery 24/7 every day of the week.