Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,792 reviews
5 stars
848
4 stars
445
3 stars
426
2 stars
241
1 star
832
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and locked restrooms, suggesting inconsistency in maintenance.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including indifference and rudeness, impacting the overall customer experience.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about cold or poorly prepared food.
- EEE4 days ago5.0Best McDonald's experience I've had in a while
- BTBioface Technologies6 days ago5.0Great service and location. Kayla was great and helped out with the mobile order I had. Great location and nice lobby. 5 Starw
- AHAnita HernandezNov 2, 20255.0Everything is good , Service , Quality , Price 👍
- JDjamar douglasNov 2, 20251.0I just went there to pick up an order for doordash, thought I could grab me something to eat but evidently you can't order food and pick a doordash. That doesn't make any sense, why?
- LGLeandro G.Oct 29, 20251.0They served me a raw burger. I went to this location during my lunch break and had to waste my time to go back after realizing it was raw. I asked for the manager name and cooks name to make a report but they declined the information. For any future customers PLEASE check you food before eating it, now I am at work feeling sick after this incident .
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6165 McDonough Blvd, Norcross, GA?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the drive-thru at this McDonald's location available at all times?
Yes, the McDonald's drive-thru is open 24/7 every day of the week.
What delivery and pickup options are available at McDonald's in Norcross, GA?
They offer curbside pickup, delivery including same-day delivery, and no-contact delivery options.
How can I place an order online from this McDonald's?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on McDonough Blvd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, the location provides free WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
Are there other dining options near this McDonald's in Norcross?
Yes, nearby restaurants include Cracker Barrel Old Country Store, Denny's, and Quesito's Express, offering a variety of American and southern cuisine.
Where can I rent a car or truck near this McDonald's location?
Budget Rent A Car, Budget Car Rental, and Budget Truck Rental are nearby for your rental and moving needs.
What lodging options are available near McDonald's on McDonough Blvd?
The Horizon Inn and Suites hotel is close by and offers accommodation for travelers.
Are there any local services or shops close to this McDonald's that customers might find useful?
Yes, nearby you can find Norcross Dental Care for dental needs, Mike's Computer and Cable Plus for electronics and repairs, and Herbal Plants Wellness for health products.