McDonald's

3.1
2800 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6165 McDonough Blvd, Norcross, GA
30093, United States

Hours

Reviews

3.1
2,800 reviews
5 stars
849
4 stars
446
3 stars
425
2 stars
242
1 star
838

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some reviews noting clean conditions while others reported dirty restrooms and dining areas.

Food Quality

Food quality varied, with some customers receiving fresh and hot meals, while others complained about cold or improperly prepared food.

Staff Attitude

Many reviews highlighted a lack of professionalism and customer service skills among staff, with several instances of rude behavior noted.
  • ME
    Mason Edwards
    2 days ago
    2.0
    I have no complaints other than someone didnt put salt on my fries and two $5 bucks meals came up too $14.09... I think I was jipped
  • KK
    kham khai
    5 days ago
    1.0
    Cashier who was took my money Please action that guy was a big man. We buy to stop here Dec 27 2025 Around 5pm I take tow Happy Meal for my kids That was they charged $23.90 I never know that expansive MC
  • RR
    Ron
    Jan 4, 2026
    1.0
    waited at the counter, after 5 minutes, i was noticed, asked if i wanted to order then promptly told to use the kiosk. when i responded ‘no thanks, i don’t use computers’ (basically meaning i’m not using the kiosk, not that i never use computers) she asked me to repeat myself. i repeated. again, she asked me to repeat myself and i repeated. i repeated my simple statement 10 times and if she was having issues hearing me, she could have come closer, but she still continued to asked me what i said… but after the 10th time, i said ‘never mind, i’ll go to cracker barrel’ which she heard very clearly then proceeded to curse me out.
  • BM
    BK Mia
    Jan 1, 2026
    1.0
    I ordered two medium southern style sweet teas yet I received only one blue freezee and it’s not even what I ordered I don’t even know what flavor it is but that’s besides the point everytime I order from this location they never give me what I order and it gets to a point where it’s genuinely aggravating because I’m paying for specific items yet receiving the opposite EVERY SINGLE TIME I’ve never seen a McDonald’s as bad as this one and I work in fast food it’s not that hard to read off of a ticket and/or screen at this point this location is just stealing peoples money
  • EL
    Erwin Lopez
    Dec 15, 2025
    1.0
    El peor lugar para ir a comer ahi muy mala atención son muy lentos para entregar a los deliverys y todo

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6165 McDonough Blvd, Norcross, GA?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location available at all times?

Yes, the McDonald's drive-thru is open 24/7 every day of the week.