McDonald's

3.7
1771 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5535 Buford Hwy, Norcross, GA
30071, United States

Hours

Reviews

3.7
1,771 reviews
5 stars
716
4 stars
399
3 stars
265
2 stars
106
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow responses.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback varied on food quality; some enjoyed fresh and hot meals, while others received undercooked or stale items.

Cleanliness

Opinions on cleanliness were mixed, with some praising the cleanliness of the restaurant while others reported unsanitary conditions.

Drive-Thru Efficiency

Drive-thru service received mixed reviews, with some customers noting quick service while others experienced long wait times.
  • SM
    Sam M
    Nov 14, 2025
    5.0
    One of the best locations there is in this area. Pleasant staff, rapid service, orders are correct, modern and clean. No playground, but nice dining room. Bilingual staff, great service.
  • JN
    Johnny Nguyen
    Oct 27, 2025
    1.0
    As a doordash driver, the employees who work here do not stand a chance in making a simple order or doing their jobs. I was trying to recieve an order for my doordash customer but yet they reply with a simple response: I cannot find the order on the tablet. Making sure that the doordash order goes to the customer is my priority. The mcdonalds employees at this location are simply lazy. Cannot respond to doordash drivers requests, and do not stand a chance to do their job. So lazy and ridiculous. My completion rate went from 95% to 94% from gold to silver status thanks to this lazy employee. I'll stick to other mcdonalds if I have a chance. Their food is good though I love their breakfast.
  • MS
    Maleek Saint
    Oct 27, 2025
    5.0
    Associates are always so nice. Very refreshing to see.
  • AC
    Antonio Vega C
    Oct 26, 2025
    1.0
    Ignora el servicio deliverys contestan muy mal las empleadas
  • KS
    Ken Shen
    Oct 19, 2025
    2.0
    They open two drive thru lane but only taking orders in the first lane, people waiting on the second lane for over 10min. Then they start to take lane 2 order again. Bad management

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 5535 Buford Hwy, Norcross, GA?

McDonald's at 5535 Buford Hwy, Norcross, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.