McDonald's

3.2
1840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4135 Jimmy Carter Blvd, Norcross, GA
30093, United States

Hours

Reviews

3.2
1,840 reviews
5 stars
576
4 stars
325
3 stars
284
2 stars
155
1 star
500

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude employees, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about food quality issues, including undercooked items and missing components in their orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.

Staffing Issues

Many customers noted that the location appeared to be understaffed, leading to delays and poor service.

Mixed Experiences

While some customers praised the food and service, many others reported inconsistent experiences, indicating a lack of reliability.
  • SH
    Sherra Hawkins
    Nov 10, 2025
    1.0
    Manager Crystal is extremely rude and unprofessional. She was extremely rude towards my granddaughter at the drive through and instead of customer service she decided to escalate in her rudeness! I need to know the name of the owner please.
  • PP
    powerbrea27th
    Nov 7, 2025
    5.0
    The ladies on night shift at 4am in morning a very good. Good service and very quick.🫡
  • DD
    Ds Ds
    Nov 2, 2025
    1.0
    They don't even deserve one star; the service is terrible and the food is served raw.
  • JB
    Joseily Batista
    Oct 31, 2025
    1.0
    Es el peor McDonald’s nunca tienen lo que muestra de cajita feliz la atención es mala es el peor McDonald’s no vayan allí es el peor McDonald’s siempre mi hijo se decepciona de las cajitas feliz 💩💩💩💩💩💩💩💩💩
  • TW
    Tasha Wallace
    Oct 23, 2025
    5.0
    Antonio was amazing 👏 outstanding customer service was immaculate very well spoken and polite I was very satisfied 😌 😀 thank you

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Jimmy Carter Blvd in Norcross, GA?

This McDonald's location is open 24 hours every day of the week, from 00:00 to 23:59.

Does this McDonald's offer drive-thru service and if so, what are the hours?

Yes, the McDonald's at 4135 Jimmy Carter Blvd offers drive-thru service 24/7, open all day every day.