McDonald's

3.6
2346 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1650 Indian Trail Lilburn Rd, Norcross, GA
30093, United States

Hours

Reviews

3.5
2,334 reviews
5 stars
938
4 stars
455
3 stars
336
2 stars
154
1 star
451

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.

Cleanliness Concerns

Customers expressed concerns about cleanliness, particularly in the dining area and restrooms, with reports of flies and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the fast service, friendly staff, and enjoyable atmosphere, especially for families.

Inconsistent Experience

Overall experiences varied widely, with some customers having great visits while others faced significant issues.
  • MA
    Mary Allen
    1 day ago
    5.0
    Made a online order and was in and out quickly and no issues. The staff was polite and had a sense of urgency to get people in and out.
  • JC
    Jonathan Chu
    Nov 16, 2025
    3.0
    Every time our family goes they forget something. Today they forgot the apple for the happy meal. Last time they forgot the straws. And the time before that they forgot the napkins. They also keep these at the cashier so you have to wait in line to get them.
  • CM
    Cynthia Montoya-Montanez
    Nov 3, 2025
    1.0
    Just went in. They found a piece of cable in my fries. They said someone just came to change some cable. Like did you not make a new batch?? I trashed my 2 kids' food and left after I told them. I spoke to a Mrs. Khadeja, and she also got my contact info. I am currently on hold with McDonald's Customer Service. How can this happen. I don't even know if my kids ate that shit. Theyre too young and just eat everything. I didn't even notice it till I had dipped it in my Ketchup/Mayo.
  • JM
    Jaidens Mom
    Oct 28, 2025
    1.0
    It’s 10/27/2028 112am. Tell whatever crew that is to STOP POURING ALL THAT DAMN SALT ON THE FRIES. Yes im black NO I don’t like all that Damn salt. It’s disgusting 🤮 and no one wants all that in the fries
  • CM
    Carlos Madison
    Oct 23, 2025
    1.0
    This place has very bad service. They put almost a half cup of tartar sauce on my fish sandwich. And I truly believe they did it on purpose because they tried to charge me twice the price of my combo meal, and when I brought it to their attention, they got an attitude with me as if I said something wrong. Look at the pictures.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1650 Indian Trail Lilburn Rd, Norcross, GA?

This McDonald's location is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open 24/7 at this McDonald's location.