Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, indicating a need for better attention to detail.
Cleanliness
The restaurant was noted for its cleanliness, particularly in the dining area and restrooms, although some customers mentioned areas needing improvement.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh and hot meals while others reported cold or poorly prepared food.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing poor management and communication issues.
EE
emilcorday
Jan 4, 2026
1.0
Waited a half an hour for my food, when I tried to ask employee about it, she just walked away. Very rude.
RT
Rochele Toniazzo
Jan 2, 2026
5.0
Great McDonald's to go with kids! Very nice play area with playground and computers for kids' games
RL
Rachel Church, LMHC
Dec 28, 2025
5.0
We stopped here while traveling. We were delighted that when we asked for a large water for our dog, they provided it at no charge. Additionally, our order was prepared quickly and everything was fresh. Thank you for an excellent experience for humans and pups!
JD
John Dye
Dec 16, 2025
1.0
Hot chocolate machine broken every other time so you won't give up and can be disappointed over and over again, sometimes the food is fresh and hot sometimes its not, usually have ice and carbinationfor rhe coke but sometimes they don't.....
RR
Rose
Dec 8, 2025
1.0
This McDonald's has been pretty good to us, but today was sincerely a bad one. We were in a rush to get home, and stopped in through the drive through.
The drive through was empty, but it took about 10 minutes for them to come onto the speaker. Once on, they were seemingly speaking to someone else, cursing and upset. They then went off the mic again.
We waited another 5 minutes for the operator to come back on. Their voice was quiet and they were not paying attention to the order. They cut us off before we were done and asked us to pull forward.
When we got to the window the operator was on the phone with someone and openly cursing when the window was closed. We got in the rest of our order. When we got the order, the order was wrong. Not sure what's going on here, but it'd be nice if the drive thru operator was not on the phone please.
What are the operating hours for McDonald's at 1650 Indian Trail Lilburn Rd, Norcross, GA?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer drive-thru service?
Yes, the drive-thru is open 24/7 at this McDonald's location.
Is delivery available at McDonald's on Indian Trail Lilburn Rd?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
What payment methods does McDonald's on Indian Trail Lilburn Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food from McDonald's on my mobile device?
Yes, you can order through the McDonald's app available on both Apple and Android devices, as well as via the online ordering link.
What services are offered at this McDonald's location?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Where is this McDonald's located?
It is located at 1650 Indian Trail Lilburn Rd, Norcross, GA 30093, USA.
What nearby restaurants can I visit around this McDonald's?
Nearby options include KFC, Burger King, Krystal, Taco Bell, Bruster's Real Ice Cream, Las Islitas Mexican Bar & Grill, Firehouse Subs, Waffle House, Rico Sabor Peruano, and Amazing Wings. You can plan a meal or snack crawl around the area after visiting McDonald's.
Are there any nearby services where I can get cash or banking assistance near McDonald's?
Yes, nearby financial services include Western Union locations, Wells Fargo ATM, and Bank of America ATM to conveniently handle your transactions before or after dining.
What nearby amenities can help with travel or vehicle needs close to this McDonald's?
QuikTrip (gas station and convenience store), Grease Monkey (oil change and automotive repair), and Southeast Door Technologies (garage door service) are nearby, helpful if you need vehicle services in the area.