McDonald's

3.6
1166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3 E Oak St, McRae-Helena, GA
31055, United States

Hours

Reviews

3.6
1,166 reviews
5 stars
432
4 stars
269
3 stars
212
2 stars
82
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers often receiving the wrong items or modifications not being honored.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and unclean dining areas.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being overcooked, cold, or not prepared as requested.
  • TT
    terre traylor
    Dec 5, 2025
    2.0
    Slow and not very nice some of the workers are just rude.
  • LH
    Lawrence Hamilton
    Sep 28, 2025
    3.0
    Never get the orders right
  • LW
    Lon&Kay Whit
    Sep 21, 2025
    4.0
    I was in there for a quick bite. The food was prepared correctly. The unprofessional conduct between the mananger and the teller was why the three on atmosphere.
  • PJ
    Patty Jean
    Sep 18, 2025
    2.0
    I order online. I always get my husband a quarter pounder. They don't make one without cheese but I always customize and click on NO CHEESE. 9 times out of 10 I get it home and there is cheese on it. They did it again today. What is so hard about no cheese!!!!
  • HL
    Heather Lowery
    Aug 27, 2025
    1.0
    The past two times we’ve visited this McDonald’s the service has been really disappointing. We’ve had to wait far too long for our food, and when it finally comes the orders are almost always wrong. Both times the staff had to come back and ask what we ordered, and acted confused, which doesn’t give much confidence. I try to treat my kids here because they love McDonald’s, but the experience has been so frustrating that it makes me not even want to come back. I really hope management works on improving the speed, accuracy, and overall service at this location.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 3 E Oak St?

McDonald's is open daily from 5:00 AM to 4:00 AM the next day.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until 4:00 AM the next day, providing late-night service.