Wendy's

3.1
1306 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
273 Keys Ferry Street, McDonough, GA
30253, United States

Hours

Reviews

3.1
1,306 reviews
5 stars
353
4 stars
218
3 stars
250
2 stars
118
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both drive-thru and in-store orders.

Food Temperature

Many reviews mentioned receiving cold or lukewarm food, indicating a consistent issue with food freshness.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, suggesting a lack of attention to detail.

Staff Attitude

Several customers described staff as rude or unprofessional, contributing to a negative dining experience.

Management Issues

Reviews indicated poor management practices, including lack of accountability and inadequate training for staff.
  • GL
    Gerald Logan
    Nov 14, 2025
    5.0
    Great place to grab a quick snack.
  • TR
    Triple R
    Oct 31, 2025
    5.0
    It’s been a long while since I’ve been here, but today I decided to stop by for a quick bite. Google Maps said it was “as busy as it gets”, but the drive through got me in & out in 4 minutes !!
  • AN
    A N
    Oct 30, 2025
    2.0
    They must be keeping the kids meal toys because we haven’t seen any toys in our bags at this location.
  • LW
    Leslie Watkins
    Oct 15, 2025
    1.0
    Was charged $2.89 for a CUP of water. Then was told in order to get a refund I need to contact the home office. When I inquired about a manager the young lady said she was the manager and there were no other higher ups. What kind of policy is this?
  • VA
    Victoria Allen
    Oct 14, 2025
    1.0
    dnt listen food was wrong drink wrong i should of just came up there and said just give me whatever surprise me cuz i definitely was surprised everytime i open some up in this order damn drink was diet i asked for coke

Frequently Asked Questions About Wendy's

Is Keys Ferry Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.