McDonald's

3.0
1349 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 SE Veterans Memorial Dr, Mableton, GA
30126, United States

Hours

Reviews

3.0
1,349 reviews
5 stars
349
4 stars
239
3 stars
198
2 stars
129
1 star
434

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

While some customers praised the freshness of the food, many others complained about receiving cold or overcooked items.

Management Issues

Several reviews highlighted a lack of effective management, with complaints about staff behavior and order handling.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Cleanliness

Feedback on cleanliness was mixed, with some noting a clean environment while others reported dirty tables and unsanitary conditions.
  • LK
    Lelly Knows
    Nov 9, 2025
    1.0
    Refused to let me use unexpired coupon after stating I could use the coupon. Cashed me out and complained that I should have given the coupon before hand. We had already talked about the coupon. Refused refund. Won't be back.
  • JM
    Jim McKinney
    Nov 3, 2025
    5.0
    Meal was hot and fresh.....
  • JG
    Jeremiah Gosdin
    Oct 13, 2025
    5.0
    This McDonald's is so classy!! The staff is absolutely wonderful. Was welcomed, thanked for being a valued customer, and my large order was made quickly and correctly. Couldn't ask for more.
  • AK
    Austin Kent
    Oct 10, 2025
    4.0
    Everything was fine, and I thought it a good location. The only problem is that the employee who delivered the food to my table didn't provide any napkins. While I'm above holding such petty things against the staff, my determination to correct the issue had me standing at the counter for more than five minutes, making eye contact with several employees and being deliberately ignored. As there were no napkins in the lobby and no paper towels in the restrooms, I had to find my own solution. While I sympathize with the desire to reject the responsibilities of the front-facing staff in favor of the back-house, it's become a systemic problem with McDonald's that I'm rarely able to contact any staff member for assistance and never quickly. This is particularly galling as it's always to correct simple errors. Edit: returned today and had a much better experience service-wise. Someone was attentively minding the front counter today and responding to people in short time. Much better than the other day
  • RM
    Rakiya Muhammad
    Oct 3, 2025
    1.0
    I CONTACTED SUPPORT, NO APOLOGY, NO REFUND FOR MISSING ITEM. I visit this location occasionally, but each time I’m reminded why I should avoid it. More often than not, my order is incorrect, and the staff consistently lack basic customer service and professional communication skills. During my most recent visit, I placed an order for seven of the same item, with two of them customized. Normally, customized items are labeled with stickers, but this time they weren’t. When I asked an innocent question to identify which items were customized, the cashier turned to the order packer for clarification. Instead of helping, the order packer (with the curly blonde weave) became hostile and visibly irritated simply because I asked. The cashier was unprepared to handle the situation and had to involve the manager. Unfortunately, the manager only halfway resolved the issue. If you don’t mind inaccurate orders and poor service, this location might work for you. But if you expect professionalism and the confidence that your order will be correct, I suggest skipping this McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mableton on weekdays?

McDonald's in Mableton operates daily from 5:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.