Pizza Hut

4.1
608 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 4230 Lawrenceville Hwy in Lilburn, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
4230 Lawrenceville Hwy, Lilburn, GA
30047, United States

Hours

Reviews

4.1
608 reviews
5 stars
359
4 stars
113
3 stars
35
2 stars
26
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff for being friendly and helpful, others reported rude and unprofessional behavior from management and delivery drivers.

Food Quality

Many customers enjoyed the food, noting it was often fresh and tasty, but there were complaints about incorrect orders, undercooked pizza, and issues with missing items.

Delivery Issues

Numerous reviews highlighted problems with delivery times, including long waits and incorrect addresses, leading to frustration among customers.

Inconsistency

The quality of service and food appears inconsistent, with some customers experiencing excellent service while others faced significant issues.

Cleanliness

Some reviews mentioned cleanliness concerns at the location, suggesting a need for improvement in this area.
  • SL
    Shenna Logan
    Nov 4, 2025
    5.0
    Angel H. Customer Service was amazing!!!I will keep coming to this location!!!
  • CE
    C. Escobar
    Sep 26, 2025
    1.0
    Terrible service at Pizza Hut (Manager Jessica Chávez) I went to pick up Sweet Chili wings and they were completely dry, with almost no sauce. I showed them directly to the manager, Jessica Chávez, and instead of fixing the problem, she said, “I don’t care,” with a despotic attitude. Absolutely terrible service from someone who is supposed to be the manager. Pésimo servicio en Pizza Hut (Manager Jessica Chávez) Fui a recoger unas alitas Sweet Chili y estaban completamente secas, casi sin salsa. Se las mostré directamente a la manager, Jessica Chávez, y en lugar de resolver el problema, me dijo: “No me importa”, con una actitud déspota. Pésimo servicio de alguien que se supone debe ser la gerente.
  • TH
    Terri Hunnicutt
    Sep 22, 2025
    5.0
    Amazing food and customer service every time I come here! Always fresh, friendly, and consistent …one of my favorite spots.
  • IH
    Imani Herring
    Aug 9, 2025
    1.0
    The food is always great here and normally the delivery drivers are as well. But today the delivery driver Victor was extremely rude. I have specific delivery instructions to park at my garage in the open space & to use the sidewalk to the left of my townhouse to deliver to my front door. He called with an attitude stating he was at the back & I gave him instructions on how to walk to the front. He did not want to do that. He asked where can he park his car & I told him he can pull in & park on the outside of the garage meant for 2 vehicles. He ignored those instructions and then proceeds to drive to the side of my house & park on the street in a turning lane which is fine he can do what he wants with his car at this point. He walks up to my front door with an attitude, doesn’t greet me, instead he says “If you can’t come to the back for future orders I just won’t deliver to your house.” I was shocked & informed him that I have ordered from this location many times & no driver has ever had an issue with coming to my front door. I have never been spoken to like this regarding a delivery & it was very disappointing since there is a delivery instructions section provided by Pizza Hut for the customer to provide instructions on how they would like the food that they purchased delivered. I should not be treated poorly because of that. I get deliveries almost daily whether it’s Amazon, Publix, Kroger, door dash, food, online shopping and more and I have never had an issue with someone simply not wanting to walk a few feet to my front door.
  • JK
    Jesse Kenne
    Jul 27, 2025
    1.0
    Takes 2+ hours for delivery when the estimate is 25 mins. Refuses to answer phones even for their call center. Went there to pick it up. They never even made the order.

Frequently Asked Questions About Pizza Hut

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