McDonald's

3.7
1527 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3015 Five Forks Trickum Rd, Lilburn, GA
30047, United States

Hours

Reviews

3.7
1,527 reviews
5 stars
616
4 stars
353
3 stars
220
2 stars
125
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly during late-night hours, with some waiting excessively for their orders.

Customer Service

Feedback on customer service was mixed; while some praised the friendliness of staff, others reported rude interactions and unprofessional behavior.

Food Quality

Food quality varied, with some customers receiving cold or improperly cooked items, while others noted that food was hot and fresh.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, affecting the overall dining experience.

Order Accuracy

There were frequent complaints about incorrect orders and issues with the app, leading to dissatisfaction among customers.
  • CM
    Crystal McGuffin
    1 day ago
    1.0
    They regularly forget to put items in drive thru bags...Yesterday they forgot our 20 piece chicken nuggets. The kids cried bc we were all the way home before we realized and too exhausted to drive back.
  • LL
    Lisa Lawson
    Jan 4, 2026
    5.0
    Oh how I love Mickey D's me and my granddaughter eat there at least 4 days a week she goes for the shake and I go for the fries and shake but we also throw in a burger we love it excellent service Happy New Year
  • JK
    Jason kal
    Dec 27, 2025
    1.0
    App payment does not work
  • JA
    jen adams
    Dec 9, 2025
    4.0
    Usually pretty clean service was a little slower than usual today
  • KJ
    Kay Jay
    Dec 8, 2025
    5.0
    I’m honestly not sure why the ratings here are not higher coming from a person that literally does not eat McDonald’s. I love this location. The people that work there are very polite and have great customer service skills and the food is always hot and fresh ! I drive a further distance for this one

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lilburn, GA?

McDonald's in Lilburn, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.