Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several noting poor management and lack of attention to customers.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being given.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned that the food was often cold, old, or poorly prepared, leading to dissatisfaction.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty restrooms and unsanitary food handling.
RM
Rebecca “Becca” Mills
2 days ago
2.0
They are slow
IS
Izzie slaton
Nov 10, 2025
5.0
Very clean bathrooms and employees are awesome at the gas station and mcdonalds. I love you all and shalom
NA
Niko Amaya
Nov 6, 2025
1.0
Last night around 9:30 PM, I arrived at this McDonald’s to pick up a DoorDash order. When I walked in, there were already four other customers at the side counter waiting for incorrect or missing orders, none of whom were being helped.
I asked one of the employees if they could check on my order. Instead of responding, she walked past me, grabbed a mop, and said, “They will get that for you.” Another employee looked at the bag that would eventually be mine, checked the receipt twice, walked around the kitchen, then came back and did it again — but still didn’t hand it to me.
By this point, several of us were clearly frustrated. After about ten minutes, a woman wearing a gray jacket, blue jeans, slippers, and a dirty hat — no McDonald’s uniform or name tag — came up and claimed to be the manager. She had been sitting at a table the whole time while customers waited. When I showed her my phone with my order details, she actually tried to grab it from my hand and pull it around the counter. I stopped her and turned the screen toward her, and instead of helping me, she ignored me and helped the person behind me.
This was extremely disrespectful and unprofessional. The lack of customer service, the disorganization, and the behavior of the supposed manager were unacceptable. I took photos for reference and will be forwarding them to corporate. I would not recommend ordering from this location.
Edit. I contacted McDonalds as instructed and because I’m a dasher, McDonalds won’t take responsibility and they want me to contact DoorDash support. Both the store and corporate have failed and won’t be reviewing any business from me in the future
DP
Darlene Padgett
Oct 23, 2025
5.0
Everyone is so nice. I just moved here from Lakeland FL. And I've never been treat so well. Keep up the great service.
RE
R1FT Excalibur
Sep 7, 2025
1.0
Terrible management, manager and employees where setting in the lobby yet made someone else ring up food it took 20+ mins for me to get my food. The employees are loud and rude can hear them in the back from the lobby food was cold and soggy and very poorly handled from my over all experience I would suggest not going to this McDonald's ever it it's terrible and need to be shut down
What are the operating hours for the McDonald's restaurant in Leesburg, GA?
The restaurant is open daily from 5:00 AM to midnight.
What are the drive-through hours at this McDonald's location?
The drive-through is available every day from 5:00 AM to midnight.
Does McDonald's offer delivery services, and if so, what are the delivery hours?
Yes, McDonald's offers delivery daily from 5:00 AM to 10:30 PM.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online at https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's in Leesburg?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where is McDonald's located in Leesburg, GA?
It is located at 274 US Hwy 19 S, Leesburg, GA 31763.
Are there any gas stations or convenience stores near this McDonald's?
Yes, nearby gas stations and convenience stores include Circle K, Flash Foods, Luckies, and Chevron, which are convenient for fueling up before grabbing a meal.
What other dining options are near the McDonald's in Leesburg?
Nearby restaurants include Hardee's, Big Chris Catering (Southern and African cuisine), and Hunt Brothers Pizza, offering variety for different tastes.
What nearby facilities might be useful for customers visiting McDonald's?
Customers can find Albany Area Primary Health Care, Leesburg Library for educational needs, and several automotive services like Lee County Auto Service and O'Reilly Auto Parts nearby.