McDonald's

2.9
662 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
274 US Hwy 19 S, Leesburg, GA
31763, United States

Hours

Reviews

2.9
662 reviews
5 stars
151
4 stars
121
3 stars
102
2 stars
77
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several noting poor management and lack of attention to customers.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being given.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Several reviews mentioned that the food was often cold, old, or poorly prepared, leading to dissatisfaction.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty restrooms and unsanitary food handling.
  • RM
    Rebecca “Becca” Mills
    2 days ago
    2.0
    They are slow
  • IS
    Izzie slaton
    Nov 10, 2025
    5.0
    Very clean bathrooms and employees are awesome at the gas station and mcdonalds. I love you all and shalom
  • NA
    Niko Amaya
    Nov 6, 2025
    1.0
    Last night around 9:30 PM, I arrived at this McDonald’s to pick up a DoorDash order. When I walked in, there were already four other customers at the side counter waiting for incorrect or missing orders, none of whom were being helped. I asked one of the employees if they could check on my order. Instead of responding, she walked past me, grabbed a mop, and said, “They will get that for you.” Another employee looked at the bag that would eventually be mine, checked the receipt twice, walked around the kitchen, then came back and did it again — but still didn’t hand it to me. By this point, several of us were clearly frustrated. After about ten minutes, a woman wearing a gray jacket, blue jeans, slippers, and a dirty hat — no McDonald’s uniform or name tag — came up and claimed to be the manager. She had been sitting at a table the whole time while customers waited. When I showed her my phone with my order details, she actually tried to grab it from my hand and pull it around the counter. I stopped her and turned the screen toward her, and instead of helping me, she ignored me and helped the person behind me. This was extremely disrespectful and unprofessional. The lack of customer service, the disorganization, and the behavior of the supposed manager were unacceptable. I took photos for reference and will be forwarding them to corporate. I would not recommend ordering from this location. Edit. I contacted McDonalds as instructed and because I’m a dasher, McDonalds won’t take responsibility and they want me to contact DoorDash support. Both the store and corporate have failed and won’t be reviewing any business from me in the future
  • DP
    Darlene Padgett
    Oct 23, 2025
    5.0
    Everyone is so nice. I just moved here from Lakeland FL. And I've never been treat so well. Keep up the great service.
  • RE
    R1FT Excalibur
    Sep 7, 2025
    1.0
    Terrible management, manager and employees where setting in the lobby yet made someone else ring up food it took 20+ mins for me to get my food. The employees are loud and rude can hear them in the back from the lobby food was cold and soggy and very poorly handled from my over all experience I would suggest not going to this McDonald's ever it it's terrible and need to be shut down

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's restaurant in Leesburg, GA?

The restaurant is open daily from 5:00 AM to midnight.

What are the drive-through hours at this McDonald's location?

The drive-through is available every day from 5:00 AM to midnight.