McDonald's

3.5
1778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3393 Sugarloaf Parkway, Lawrenceville, GA
30045, United States

Hours

Reviews

3.5
1,778 reviews
5 stars
677
4 stars
376
3 stars
268
2 stars
114
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Multiple reviews highlighted dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Food Quality

There were complaints about food being cold, poorly prepared, or missing items, with some customers noting inconsistencies between day and night service.

Staff Attitude

Several reviews mentioned staff having bad attitudes or being unhelpful, impacting overall customer satisfaction.

Mixed Experiences

While some customers had positive experiences with quick service and fresh food, these were often overshadowed by negative feedback.
  • CM
    Charlie Jose Marquina
    Nov 15, 2025
    1.0
    They don’t do their job well, and the lady is very rude, and she’s the manager, and it’s not the first time.
  • MM
    Maria De Los Angeles Montano
    Nov 4, 2025
    5.0
    Rico para la ocasión
  • JG
    John Gripado
    Oct 23, 2025
    2.0
    2 stars for the two patties that 2 big Mac’s were missing. Come on guys, How are you gonna make two different big Macs with one patty each. That is lazy!!!! Come on. Just got the order home and half the meat. Booooo!!!
  • SM
    Say M
    Sep 29, 2025
    1.0
    Literally the worst McDonald’s ever. There’s 20 people working and they still messed up my order about 3x. They gave me the wrong sandwhich, drink and forgot my chicken nuggets. Lowkey funny but how many people does it take to get it right?
  • MJ
    Mario Jakic
    Sep 24, 2025
    1.0
    Dirty and employees are rude

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3393 Sugarloaf Parkway, Lawrenceville?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and Friday to Saturday from 6:00 AM to 12:30 AM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to midnight, and Friday to Saturday from 6:00 AM to 1:00 AM.