McDonald's

3.5
1790 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3393 Sugarloaf Parkway, Lawrenceville, GA
30045, United States

Hours

Reviews

3.5
1,790 reviews
5 stars
679
4 stars
376
3 stars
269
2 stars
115
1 star
351

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative interactions with management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their food orders.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals, while others noted fresh and hot food during their visits.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant, impacting their overall satisfaction.
  • RR
    R Robinson
    1 day ago
    2.0
    This is the location at 4915 Sugarloaf Pkwy in Lawrenceville GA. They add serious up charges for drinks with specials. Then forget requests like no ice. The hash brown was dripping with grease and the muffin was burnt.
  • JI
    Jelani Ishaq
    2 days ago
    1.0
    Incredibly rude staff!! Not expecting a whole lot from McDonald's but geese hire some mature staff.
  • WT
    William Tagg
    Jan 5, 2026
    1.0
    Ordered big macs for family before heading out somewhere, they were stuck with meatless, useless burgers. Submitted feedback on app and never heard back!
  • MA
    Melanie Aguirre
    Dec 30, 2025
    1.0
    I waited 40 minutes for my food when I went inside they were just starting on my food.
  • NM
    Noah Mohabeer
    Dec 14, 2025
    1.0
    The people in here are rude!!! I was standing at the front and these two girls .. one with blue hair and another with a black sweater just stood there and stared at me.. Teach them to do their job 😡 I will not be a customer here again

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3393 Sugarloaf Parkway, Lawrenceville?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and Friday to Saturday from 6:00 AM to 12:30 AM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to midnight, and Friday to Saturday from 6:00 AM to 1:00 AM.