McDonald's

3.6
1606 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 Old Peachtree Rd NW, Lawrenceville, GA
30043, United States

Hours

Reviews

3.6
1,606 reviews
5 stars
637
4 stars
324
3 stars
254
2 stars
99
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and mistakes in orders.

Food Quality

Several customers complained about cold or stale food, incorrect orders, and issues with cleanliness, including finding mold and hair in food.

Cleanliness

Some customers praised the cleanliness of the restaurant, noting well-maintained facilities and a clean playground.

Order Accuracy

Many reviews indicated frequent issues with order accuracy, with customers receiving incorrect items or missing items altogether.

Staff Attitude

Multiple reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of empathy towards customers.
  • SS
    Spencer
    6 days ago
    4.0
    Food was as good as it gets. New modern clean dining area. I give service one star simply because I shouldn’t have to order at a kiosk they should have someone willing and ready to take your order
  • SB
    Santiago Barboza
    Dec 21, 2025
    1.0
    The employees at the drive through were rude and sassy, I asked for a sprite, smoothie and a medium fry. The employee mistook the fry for a medium coffee, which would’ve been fine if they just swapped it out. They both tried gaslighting me into thinking that I didn’t order a coffee and make me pay extra for the fries. Very rude, y’all have no incentive to be like this.
  • LG
    Luis Gonzalez
    Dec 20, 2025
    1.0
    The drive thru employee Ana Maria is very rude! Doesn’t seem to know customer service and use her words to explain herself. Throws jelly packets at you for telling her to fix her attitude at 5:40am. This location has never given me problems before. Their service is actually always pretty good, but employees like her rude the experience. I hope there is consequences for her actions. I spoke to the manager but doesn’t see like she was going to handle the situation.
  • BA
    Brian Atchley
    Dec 9, 2025
    1.0
    First time here I asked for a shake. The order taker made a big deal about adding Oreo to it so I just told him to forget it and left. I offered to pay double. SMH heard them laughing in the drive thru speaker as I was leaving. Stopped in today and got short changed due to the penny being discontinued. Pennies are still out there. Don’t short me because you’re too lazy to change the menu prices to reflect the lack of pennies. I tried to explain this to the order bagger and they could not speak enough English to understand me and instead of helping him the other crew members were just laughing. I’m glad they find interaction with me is entertaining. This location sucks big egg plant. The manager must be proud.
  • JR
    Jumpi The Rabbit
    Dec 6, 2025
    1.0
    The Hispanic manager lady has HORRIBLE customer service and lack of care for customers PAYING for food. I stood at the counter (waiting to be acknowledged), and I was ignored for almost 10 minutes. She finally came to speak with me and she automatically said, "The counter is closed" and for me to order from the kiosk (which did not work for the selection I chose on ANY of the kiosks) I told her that I tried multiple times and I even brought up the screen to show her. What does she do? She walked away from me as I was literally talking to her and pulling up the selection that DOES NOT WORK. She said nothing else to me, not even an apology because she knows that I am right and she felt stupid when I tried to show her. Then, I had to wait an additional 10 minutes for my food and the fries were ALL moist/greased and not fresh at all. Beware of this location and drive to the next location!

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1050 Old Peachtree Rd NW?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their website and McDonald's App.