McDonald's

3.6
1590 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 Old Peachtree Rd NW, Lawrenceville, GA
30043, United States

Hours

Reviews

3.6
1,590 reviews
5 stars
633
4 stars
322
3 stars
251
2 stars
99
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews indicate poor customer service, with staff being rude, forgetful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and repeated mistakes, particularly with mobile orders.

Food Quality

Feedback highlights inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted unsanitary conditions and poor maintenance.

Speed of Service

Customers experienced long wait times, especially during late hours, with some noting that service was faster during the day.
  • JP
    Joe Perrotta
    Nov 9, 2025
    1.0
    Fifty fifty on order being right. Just ordered a $5 fish sandwich with no tarter, got tarter no cheese yet the receipt had the order right
  • ML
    Mitchell Little
    Nov 7, 2025
    1.0
    They have maybe gotten 1/10 orders right and thats being generous. When management is notified they couldnt care less. No matter what you order it will be wrong. This is a fact, and the employees there dont care at all. Have been going to this location for 20 years, never again. Theres a mcdonalds on duluth hwy and on sugarloaf 316. Go there instead. Their operator actually cares enough to be on top of things in my experience.
  • IR
    Ibrain Valdes Ramirez
    Oct 24, 2025
    1.0
    Llevo 1 hora esperando la comida literal que esto no era comida rapida?
  • MA
    Marcelys Abraham
    Oct 3, 2025
    2.0
    I used to love this McDonalds, however the last three morning I have been, they have continuously messed up my regular order that I get everyday. There is this new guy in the drive through window, that keeps messing up my order and I have to go around the drive through multiple times to get what I ordered when I should've received it the first time. He tries to give me items I didn't order on purpose, and his customer service skills are poor. Im really upset because this was my go-to for breakfast and I will no longer be returning due to the lack of quality customer service and abrupt mistakes that have happened over the last three mornings, when for the past 9 months my regular order has never had an error before.
  • PH
    Pam Hunt
    Sep 29, 2025
    1.0
    I asked my coworker to bring me back lunch because I was having problems with my back that day, After receiving my food probaly a 5 or less commute by car (they are right across from where I work) I called over and spoke with an Hispanic Manager in regards to my food being cold and old. She was adamant about me bringing the food back, everything I would say, her only response was to bring the food back, no apology, no conversation as far as what could be done, all I understood was to bring the food back. I told her that I would get up and disturb my lunch and ignore this pain to bring her back this cold no good food, but when I come she going to have to do more than refund me my money. Once I got there, this lady went through the bag inspecting the food as if I've eaten it. She then asked me what was the problem, mind you I kept telling her why I was dissatisfied when she kept saying. "bring me back my food:" I was livid at this point. She started speaking in her native language to all the other workers whom was also Hispanic. I don't have nothing against who works where, but I think it's rude as a manager to speak another language with an unhappy customer. I'm glad Apple is coming out with some translatable earbuds! Yall will be caught and law suits will take place. Never once did she say I'm sorry this happened, I'm sorry you had to break your lunch to bring back cold and stiff food...Never once did she acknowledge me as a customer who was not happy. This place will never thrive because of folks like her. She need to sit in some etiquette business classes. There was no reason to loose a customer behind pride.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1050 Old Peachtree Rd NW?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their website and McDonald's App.