Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,226 reviews
5 stars
698
4 stars
384
3 stars
397
2 stars
204
1 star
543
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and during in-store interactions.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Operational Hours
Customers frequently noted discrepancies between posted hours and actual service availability, with many stating the location is not truly 24 hours.
Food Quality
While some customers enjoyed the food, there were complaints about cold or improperly cooked items, particularly fries and sandwiches.
Staffing Issues
Several reviews mentioned low staffing levels leading to slow service and untrained employees, impacting overall customer experience.
- JPJawan Powell2 days ago1.0I ask for a remake because I get all the way home and half of my order is missing I go back they throw my food in the microwave and give it back to terrible customer service mind you the Spanish manager did this
- LHLenogia HuntNov 6, 20251.0The manager here is very rude I had a car order and was in drive through I asked for sauce and was told to come inside she did not make my chicken sandwiches correct they all have mayo I don’t understand why this is ok in a customer service establishment
- TRTONY ROBINSONNov 1, 20255.0I'm here at McDonald's to grab a sandwich 🥪 only. Her name is Jennifer she's a Manager. I've never had or seen the Hospitality from anyone here. And trust me, I've been coming here for a very long time. Her demeanor was on point as she took care of the front end and assisting on the line. I give much admiration to her as well as her job performance.....
- BEBrandon EllisOct 29, 20251.0This is the worst set up. DO NOT ORDER FROM THIS MCDONALD’s. To spend money on an order that got cancelled because I was told they are too busy! 🤔 after waiting nearly an hour only to be cancelled 😠 Excuse me? But now I have to wait 3-5 business days with NO additional compensation for my inconvenience. Wowwwwwwwwwww HORRIBLE CUSTOMER SERVICE !🤯 UNACCEPTABLE! I will wait for the call back from the Supervisor. Bell took my call she said the Supervisor will call me in 15 minutes to hour. UNBELIEVABLE!
- SCShelley-Ann C.Oct 24, 20255.0I believe there has been an upgrade regarding the employees in the McDonanlds locations in Forest Park. The employees are more pleasant and efficient. I received prompt service with a smile when I visited in the morning of 10/23/25. Keep up the great service...all shifts.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Lake City, GA?
McDonald's is open 24 hours every day of the week.
During what hours is delivery available at this McDonald's location?
Delivery is available from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Is the drive-thru open 24/7 at this McDonald's?
Yes, the drive-thru operates 24 hours every day.
What payment methods are accepted at McDonald's in Lake City?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery, along with mobile ordering.
Where can I view the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby fast-food options other than McDonald's?
Yes, nearby fast-food places include Waffle House, Sonic Drive-In, Burger King, and J.Buffalo House Lake City.
What automotive services are available near this McDonald's location?
Nearby automotive services include Auto Air South, AutoZone, Shift Right Transmission And Auto Service, Lake City Auto Care and Tire, S & S Tire Center, and Pay-Less Tires.
Can I visit beauty and wellness services after dining at McDonald's?
Yes, Melissa Nails & Spa is a nearby beauty salon you can visit after your meal.
What nearby places could I visit for shopping or events before or after eating at McDonald's?
Nearby options include Dollar General for shopping, Rendezvous Event Centre & Banquet Hall for events, and Lake City International Farmers Market for fresh produce.