McDonald's

3.2
2236 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5192 Jonesboro Rd, Lake City, GA
30260, United States

Hours

Reviews

3.2
2,236 reviews
5 stars
704
4 stars
384
3 stars
398
2 stars
203
1 star
547

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and during in-store interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Slow Service

Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, contributing to a negative experience.

Inconsistent Hours

Several reviews pointed out discrepancies between posted hours and actual operating times, causing frustration for customers.

Food Quality

While some customers praised the food as hot and fresh, others reported cold items and poorly prepared meals.
  • JJ
    Julie
    Jan 2, 2026
    1.0
    I have my suspicion that a certain female cashier stole my card info last week as mysterious charges from ghetto clothing brands started showing up the next day after she held my card for way too long. My bank is investigating the charges and if confirmed back to this person I will be pressing charges for identity theft. Banks see IP addresses and shipping names for orders btw. Been with this bank 11 years and no weird charges. She is suspect #1
  • DG
    Doug Green
    Dec 18, 2025
    1.0
    On 12/28/2025 around 5;30pm, I attempted to redeem a free fry from points earned with drink purchases in the Drive Thru - a very common daily reward. Cashier accepted code, but price was not right and board did not show order. I questioned the price and cashier asked me to refresh the app. I was told that the next code was for Earning Rewards only. I asked for Manager and was told to pull into a waiting area because it was too busy. I understood and said I would come inside to speak to the Manager. She was busy running orders out to the parking lot as I went inside. I observed she was friendly at first and recognized an older gentleman Mr. Brown and knows his usual order. When his order was finished, I explained that the Code for the free fry was accepted but not applied and I believed the order was entered wrong hence the higher price. The Acting Manager looked at my phone and tried to apply a different code but had to wait 2 minutes for too many codes redeem on visit. She tried to apply the $2 Large Fry code instead because the free was used. I said that was not the code originally used with the wrong order and price. At this point, I assume it is a ploy to not deliver on the free fry because it was busy. She proceeded to switch the professionalism and became rude and came from behind the counter and bypassed me to take the next customer order and proceeded to call the Lake City Police and Forest Park police with a 911 call and said I refused to pay for an order and was blocking the register. I could only imagine - how long will it take before she switched from being professional with Mr. Brown and start treating him like she had just ignored me and call the police on the next customer.
  • DC
    dennis Carrero
    Dec 6, 2025
    5.0
    Muy buen ambiente y servicio limpio y agradable!!!!
  • JE
    Jonathan Etienne
    Dec 5, 2025
    3.0
    The kid working the ordering window could use some education on professional courtesy towards customers. Things like "Thank you for ordering at McDonalds today", and "Have a nice day" wouldn't kill him to say. Look at Chick-fil-A customer service.....just sayin.
  • SS
    She03She
    Dec 5, 2025
    2.0
    Mess up my order twice. And then when they did get it right. The food they gave me is so cold. It wasn't even hot at all.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Lake City, GA?

McDonald's is open 24 hours every day of the week.

During what hours is delivery available at this McDonald's location?

Delivery is available from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.