McDonald's

3.4
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1797 W Point Rd, Lagrange, GA
30240, United States

Hours

Reviews

3.4
1,167 reviews
5 stars
372
4 stars
250
3 stars
221
2 stars
118
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and attentive, while others are reported as rude and unhelpful.

Food Quality

Inconsistent food quality; complaints about cold, stale, or poorly prepared items, but some customers enjoyed their meals.

Long Wait Times

Frequent reports of long wait times, especially during peak hours, leading to customer frustration.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.

Cleanliness and Atmosphere

Generally positive remarks about cleanliness and the atmosphere, particularly for families with children.
  • TS
    Timothy Shelton
    Jan 1, 2026
    1.0
    The service was good... but why is the food always cold and stale? The meat on my burger shouldn't be cold... not room temperature... cold
  • NP
    Nora Preston
    Dec 24, 2025
    2.0
    My husband went through McDonald’s on West Point Road in Lagrange, Georgia on Christmas Eve. He ordered a quarter pounder with cheese with heavy onions. When he got to the takeout window the girl said “oh you’re the one with heavy onions” And started laughing along with several other employees. He immediately asked for his money back and left. This type of behavior should not be tolerated at all and these employees should be fired immediately, no questions asked. We have eaten at this McDonald’s since they first opened and the customer service has gradually gone downhill.
  • TH
    Troy Hoek
    Dec 13, 2025
    5.0
    Kids wanted to play. So got them nuggets and stuff dang prices are getting out of control and I am not getting a raise
  • JT
    John Tures
    Dec 9, 2025
    5.0
    Kudos to Debby, who did a great job with our order. This is the best McDonald's in LaGrange, and there are some good ones.
  • JN
    Jason Norris
    Nov 9, 2025
    3.0
    No $5 meal Available??

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1797 W Point Rd, Lagrange, GA?

McDonald's in Lagrange is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Tuesday, Friday, and Saturday.

Does this McDonald's location offer drive-through service?

Yes, there is a drive-through available at this McDonald's. Typical hours are 5:00 AM to 11:00 PM on weekdays, extended to midnight on Fridays and Saturdays, and 6:00 AM to 11:00 PM on Sundays.