Pizza Hut

Reviews

• DB

  Daniel Broadnax

  Nov 15, 2025
  1.0
  I placed an order for wings here and didn’t get the correct quantity or even type of chicken wings. I tried addressing it it with customer service and never heard back. I haven’t had issues with other pizza huts in the area but this one has been disappointing
• RD

  Ross DeVantier

  Oct 30, 2025
  1.0
  We’ve ordered from here in the past and it’s been good but not this time. Received the thinnest crust I have ever seen. The dough is very hard and there’s barely any cheese on the pizza. The only thing they did right was put plenty of toppings. It tastes like a pizza that’s been sitting out for a few days and dried up. Also had to wait quite a while for someone to come to the pick up window.
• MG

  Michelle Grady

  Oct 22, 2025
  1.0
  And I guarantee you I will not get the franchise owner, store manager or anyone else to address this issue.If you like your order totally wrong and half of it missing then I suggest you order from this Pizza Hut because this Pizza Hut is just perfect for you. Also, when you call to get a delivery order or a pickup order, you don't call the store. You think you're calling the store but it's actually a customer service call center. Who knows where you don't get the actual store. And then when your order does get delivered and half of it's missing and screwed up you have to go through not the 1-800 number because they don't have live human beings to take complaints anymore. You have to go through a chat and the people at the chat say that they're live. But no, they ask repetitive questions and they're a robots and you can't get nothing done and the only thing they will do is offer you another free pizza from the same store that screwed up your order to begin with. Also, when you ask for a full refund they refuse to give it to you. They supposedly say they can't at that level but that doesn't make any sense either they refuse to do their jobs. Does that make sense to you? So if you want to go through all that nightmare and then have to deal with your complaint being escalated to higher management supposedly and then you have to wait 1 to 3 business days or did God knows when they decide or if the robot decides to turn in you'll complaint. Good luck getting your money back. The only way you're going to be able to make a formal complaint is to go to the actual store, so if that's the headache you want to go through then I suggest you order from this Pizza Hut.
• TW

  Tenny Williams

  Jul 29, 2025
  1.0
  Waited at counter for five minutes and no one came out from back. Rang doorbell on counter several times. Heard employees talking in background. Selling and serving pizza is not a priority at this location. I left and went someplace else for lunch. Will not return.

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