McDonald's

3.2
2013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4415 Wade Green Rd, Kennesaw, GA
30144, United States

Hours

Reviews

3.2
2,013 reviews
5 stars
609
4 stars
366
3 stars
323
2 stars
172
1 star
543

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Customer Service

Feedback highlighted a mix of customer service experiences, with some employees praised for their friendliness while others were described as rude and unhelpful.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, old or poorly prepared food, and cleanliness concerns.

Management Problems

Many customers expressed dissatisfaction with management, citing poor organization, lack of accountability, and inadequate staffing.
  • MC
    Mimi M (Crazycook64)
    Dec 30, 2025
    2.0
    Food order was wrong, ordered the cheeseburgers plain & dry, they had onions. They had no vanilla shakes The back part of the restaurant & bathrooms smelled like an open sewer pit! Very slow service
  • MM
    Michael
    Dec 27, 2025
    1.0
    Ordered and paid for a double quarter pounder and got a single. Should have known something would be wrong after how long it took to get my order
  • SC
    Steven Chaney
    Dec 25, 2025
    3.0
    Waited in the drive thru for FORTY minutes before finally giving up. Hopefully a rare experience, but definitely an unacceptable one.
  • TD
    Tamara Denise
    Dec 6, 2025
    1.0
    I am literally standing my McDonalds while I write this review. I have been waiting for my Frappe for almost 15minutes. And still waiting. This location has to be the most unorganized, chaotic, and rudest location I have ever been to. Drive thru line is wrapped around the business and the manager just told a driver they can’t find their order and therefore can’t help them. If this location did not have the best Frappes I would never come here. Avoid at all cost if you can or know you will wait for your food. As I type this last sentence I am still waiting for my frappe.
  • KD
    Kayla Dawson
    Nov 28, 2025
    2.0
    i come here quite often but the last few times the food has been old and just not good i ask for stuff off my sandwich’s and they put everything but the meat.. tonight i came and got my food everything was fine but when i got home i noticed there was something black and fuzzy in my sweet tea after drinking about half of it. normally stuff like this wouldn’t bother me i would of just thrown it away and moved on but im pregnant and was craving sweet tea to only realize after drinking about 75% of it that there was something fuzzy and black (i’d assume mold) in my tea.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4415 Wade Green Rd, Kennesaw, GA?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.