Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,996 reviews
5 stars
608
4 stars
363
3 stars
320
2 stars
170
1 star
535
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during late-night shifts.
Inconsistent Quality
Food quality varied significantly, with some customers receiving cold or improperly cooked items, while others praised the freshness.
Management Concerns
Many reviews highlighted poor management and lack of accountability, with customers feeling ignored and issues unresolved.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.
Positive Staff Experiences
A few employees received commendations for their friendly service, suggesting that there are capable staff members despite overall complaints.
- TBTom Bloemker1 day ago2.0I used the drive thru on a Sunday morning. I was very disappointed in the time it took to serve each car. There were 7 cars ahead of me, my mobile order took 20 mins once I got in line to when they placed it in my hand. Breakfast burrito was amazing but made me late for engagement.
- JSJake SmithNov 12, 20251.0Absolutely terrible customer service. Barely pay attention to customers or dashers who walk up to the windows. Poor service.
- MAMaya AudreneOct 31, 20251.0Online this establishment claims to be open 24 hours, I attempted to get breakfast here on my way to work, I saw an employee inside yet no one answered the drive through nor did they have the inside open. This needs to either be updated online or staff needs to do their job. Ridiculous.
- HHHaydenOct 31, 20251.0They were open, workers were actively inside, refusing to take orders, I am a blue collar worker just looking to get some breakfast, and your company failed to fuel the lifeblood of what America stands on, shame on you MCDONALDS. HIRE NEW PEOPLE!!!
- MGMichelle GradyOct 18, 20251.0UPDATE: The owner didn't read this review. If they did they would've known that it was an issue at the ACTUAL STORE LEVEL AND NOT UNER EATS. Also, if they actually did read this review they would've known that I have dealt with corporate before and gotten nowhere and lied to. So if you really want to deal with an owner who doesn't want to handle anything at their restaurant by all means this McDonald's is for you!!! If you love your Uber Eats order being delivered stone cold then this is the McDonald's you definitely want to order from. The fries taste so good cold and slimy. The Double Quarter Pounder with Cheese was wonderful to eat cold and rubbery. The Coke was the only thing that was actually cold but it was so watered down that it was more water than Coke. So if that's how you like your food then this McDonald's is for you!!!🙄🙄🙄 Also the owner doesn't care about his establishment when they read these reviews because they only refer you to corporate and I have dealt with corporate before and they only lie to you and they don't care either. This is obviously a store level issues and the owner won't do anything about it. So if that's the kind of customer service you like to experience then this is the restaurant you need to go to. I'm sure you'll have a wonderful experience like I did!!!🙄🙄🙄🙄
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4415 Wade Green Rd, Kennesaw, GA?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Can I order McDonald's through a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at McDonald's on Wade Green Rd?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available near McDonald's at 4415 Wade Green Rd?
Nearby fast food options include Taco Bell, Burger King, Arby's, and Dunkin Donuts, offering a variety of choices for different tastes.
Which coffee shops are close to McDonald's in Kennesaw?
Starbucks and Dunkin Donuts are nearby coffee shops where customers can enjoy coffee and snacks before or after visiting McDonald's.
Are there convenient financial services near McDonald's on Wade Green Rd?
Yes, Bank of America ATM, Wells Fargo ATM, Bank of America Mortgage, and Western Union are nearby for your banking and money transfer needs.
What family or personal care services can I find near this McDonald's location?
Nearby are Kiddie Academy of Kennesaw (day care and preschool), Tropic Tan tanning salon, Upscale Salon & Weave Center for hair care, and several optometrists like Tasman Eye Consultants and MyEyeDr.