Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff and poor customer service, with many experiencing long wait times and incorrect orders.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, many complained about cold food, incorrect orders, and unsanitary conditions.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior from staff and a lack of accountability for service failures.
Cleanliness
Customers expressed concerns about cleanliness and upkeep, with reports of unsanitary conditions and flies in drinks.
Drive-Thru Experience
The drive-thru service was frequently criticized for long wait times and miscommunication, leading to frustration among customers.
AR
Asiiyah Ray
3 days ago
1.0
HANDS, FOOT, and MOUTH in the play area!!!!!!!!!! DO NOT COME HERE!!!
JG
Jazmin Gbaye
Nov 16, 2025
1.0
They have bad customer service you have two lines that should form pick up and ordering why has an older lady walked by me multiple times to get ppl in the order line that have came in after me not once not twice but literally multiple times and I'm picking up for someone else what is the point of having pick up line when you don't even bother to help them and y'all do not call out the pick up orders names y'all sit them to the side for them to get cold and move on to the next order if you don't want nobody doing that to you please stop doing this
LL
LtheHealer
Nov 12, 2025
5.0
Good hot food and fries...ordered the
special...they delivered. Good service.
CV
Chanetha M. Vaughn
Nov 6, 2025
1.0
The wait in the drive thru to order was more than 8 minutes. They really need new equipment outside as the speakers did not work properly. The employee were less than friendly.