Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude staff and poor service, with multiple instances of orders being taken incorrectly or not at all.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Mixed reviews on food quality, with several customers receiving cold or stale food, while a few noted fresh and hot meals.
Long Wait Times
Numerous reviews highlighted excessively long wait times both in the drive-thru and inside the restaurant.
Cleanliness and Maintenance
Concerns raised about cleanliness and maintenance, including broken machines and unsanitary conditions.
RR
Redapple
Dec 27, 2025
1.0
Today this afternoon I did a Uber eats delivery. My nuggets was missing but they gave me my sauce.
My burger did not have my extra topping and did not have any pickles and it was nasty and tasted old. Please McDonald on Hwy 85 do better. SMH
LL
Lee
Dec 22, 2025
1.0
When I arrived I was told they did not have drinks, I keep a case of water so this was not a big deal. I made my order as usual and when they rang it up they charged for all the items individually and not as a meal like was ordered.
The worker stated that since they had no drinks meals couldn’t be processed as the whole order wouldn’t be fulfilled. The total was then increased by close to $1 (not important). So they run out of drinks.. at a McDonalds..and want us to pay more because we are getting less? Nope, order cancelled. Do not expect logic if you come here.
AW
Alexis Williams
Dec 20, 2025
1.0
THE YOUNG LADY WHO TOOK MY ORDER SOUNDED AS IF SHE DIDN’T WANT TO BE AT WORK THEN WHEN I GET MY FOOD MY FRIES WAS COLD JUST THROW MCDONALD’S AWAY CUZ ATP SPENDING $20 or MORE DOLLARS ON COLD FOOD IS RIDICULOUS
JE
Juan Escobar
Dec 16, 2025
2.0
Por lo regular no lo atienden una persona hay que hordenar por una máquina y es incómodo ni tiene papel para imprimir y cuando lo llaman por el número cómo no imprime la máquina uno no sabe que lo están llamando. Este día no había nada de bebida las máquinas estaban dañadas
JS
Jennifer Sandersgbjj
Dec 15, 2025
1.0
This one of the worst McDonald's you can go to the managers have stank attitude and the service sucks, you show up the the pointe south store be prepared to be there at least a 45 minutes just to get your order,and you will lose your points if you use it on a mobile app. And couldn't get my order!!!!!!