Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Many customers experienced issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, impacting the overall dining experience.
Inconsistency
There were mixed experiences regarding service speed and order accuracy, with some praising quick service while others reported significant delays.
AS
Ashley Stewart
Dec 5, 2025
1.0
Horrible customer service. If you can help it, keep going. Don't ruin your day.
DC
Dustin Cowart
Nov 22, 2025
1.0
Just came in for an iced coffee. After waiting 7 to 8 minutes the coffee served was not blended. All the coffee was on the bottom and the cream or milk was floating on top. To make it even worse the cashier had an attitude. The experience helps me understand why Wendy's is closing stores.
SA
Sheena Anthony-Popoola
Nov 21, 2025
1.0
Chicken wrap had bag holder/clamp inside. Tried calling the restaurant, no one answered
RR
Reco
Nov 14, 2025
1.0
If I could give this service a negative, it will be in the negative not only was I rush out of drive-thru, only to be confronted later that my fries had to cook it's all about Prince abilities otherwise that's it
AP
Anthony Parran
Nov 7, 2025
5.0
Typical Wendy's. Quick in out. Its connected to a gas station.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Jackson, GA?
The drive-thru at Wendy's in Jackson, GA is open 24 hours every day of the week.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods does Wendy's in Jackson accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
How can I place an order online for Wendy's in Jackson, GA?
You can order online through Wendy's official website at order.wendys.com or use the Wendy's mobile app for convenient ordering and delivery options.
Is dine-in available at Wendy's Jackson location?
Yes, this Wendy's location offers dine-in service along with drive-thru and delivery options.
How do I contact Wendy’s in Jackson, GA for feedback or questions?
You can call Wendy's directly at (770) 504-8590, contact Customer Care through their live chat or phone at 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Where is Wendy's Jackson located?
Wendy’s Jackson is located at 2995 Highway 36 West, Jackson, GA 30233, USA.
What nearby places can I visit before or after dining at Wendy's Jackson?
Nearby places include Dunkin' coffee shop, Dairy Queen ice cream shop, and Speedway gas station. These make great stops for coffee, dessert, or refueling your vehicle around your Wendy's visit.
Are there other fast food options near Wendy's Jackson?
Yes, there are other fast food restaurants nearby including McDonald's and another Wendy's location, offering customers a variety of choices in the area.
How can nearby travel centers assist customers visiting Wendy's in Jackson?
Nearby travel centers such as Pilot Travel Center and Love’s Travel Stop can provide fuel, convenience store items, and rest facilities, making it easy for travelers to stop by Wendy's for a meal during their trip.