Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied widely, with some praising friendly staff while others reported rude or unhelpful employees.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a significant issue with order accuracy.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and a need for better maintenance.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or poorly assembled items.
Wait Times
Many reviews highlighted long wait times, both in the drive-thru and for in-store orders, suggesting a need for improved efficiency.
CS
Cedric Shaw
6 days ago
1.0
The so-called boy manager said the owners don’t care when the order was delivered and missing food. This MCD owes me over $15 in food that was not provided. We won’t be back. Ever. Stay away.
EW
Emily Warren
Nov 17, 2025
1.0
I really don't like reading negative reviews but I think this might help. I had a new crispy chicken sandwich and it was burnt and it was dry. I was really let down because I was really hungry I'm sure you can relate. I hope this McDonald's can do better God bless you guys
CM
Craig Mihalko
Oct 15, 2025
5.0
Well, I've been waiting for 4 years to get the perfect Big Mac and today I got it, the prefect bun, fresh, all the burger patties centered in the bun, the right amount of sause and lettuce, 4,years waited and finally it happened,, gave $20 to the person, I love you Hiawassee Georgia
TS
Teresa Stanley
Oct 12, 2025
1.0
Left sandwiches out of order
BB
Bill DeArmon (Bill)
Sep 28, 2025
5.0
I don’t want to review the food because it’s standard McD’s food and the food here was fine. I just wanted to give the staff a 5 star review for keeping a clean place, being professional and serving their customers quickly and politely. The manager on duty was a Hispanic female and she was running that place like a well oiled machine. Great job all!