Subway

3.4
337 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Flowery Branch Subway® Restaurant at 2120 New Friendship Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2120 New Friendship Road, Flowery Branch, GA
30542, United States

Hours

Reviews

3.4
337 reviews
5 stars
156
4 stars
41
3 stars
24
2 stars
23
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees received high praise for their friendliness and efficiency, while others were reported as rude and unhelpful.

Management Issues

Several reviews highlighted poor management practices, including staff shortages, lack of training, and failure to address customer complaints.

Food Quality

Customers frequently reported issues with food quality, including stale bread, missing ingredients, and incorrect orders.

Cleanliness

There were concerns about cleanliness and food safety, with reports of unsanitary practices among staff.

Operational Hours

Multiple customers noted that the store often closed early or had inconsistent hours, leading to frustration.
  • MA
    mary alvarez
    5 days ago
    1.0
    Staff to slow and she did not change her gloves in between customers
  • JS
    Joanne Smith
    Nov 4, 2025
    1.0
    The girl that just made my sandwich did not even acknowledge me when I came in or when I said hi to her. She was very mopey as she was talking to me, no eye contact at all. When I asked for turkey she said I do not have any sliced and I asked her does that mean you cannot slice any and she was very irritated and said yeah just take me a little bit you'll have to wait on me to slice it I said that is fine. She asked what kind of cheese I wanted I said white American she said we don't have any rudely. So I just pick something that I saw a sliced because I was not about to ask her to go slice some.🤦🏼‍♀️They were out of almost all the vegetables and toppings when I said thank you and bye she did not even acknowledge me so I did not give her a tip I normally tip. I also have left maybe to reviews in my life if that tells you anything of why I'm leaving this review. They're also appear to be maybe one of her friends I guess at the table taking a nap. 🤦🏼‍♀️
  • JP
    Justin Patel
    Oct 19, 2025
    1.0
    The worst Subway I've experienced in my life. Staff were blasting music out loud, swearing while in the middle of a FaceTime call, gave zero attention while making the sandwiches. Complete lack of professionalism. Not sure what the name of the staff were, but it was on 10/19/2025.
  • MC
    Moonjung Cho
    Oct 13, 2025
    1.0
    I recently ordered a Cold Cut Trio and a Spicy Italian sandwich with extra lettuce and tomatoes. However, my order did not include any lettuce, and the amount of vegetables inside was insufficient. Additionally, while I requested Italian bread, the bread provided was not Italian. It appears that the instructions I specified in my online order were not followed.
  • MH
    Mr Sarabia - HousepaintingPlus,LLC
    Oct 9, 2025
    5.0
    This Subways is the best fast food

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2120 New Friendship Road, Hall, Flowery Branch, GA 30542, USA.

What are the operating hours for Subway on weekdays?

Subway is open from 9:00 AM to 10:00 PM Monday through Friday.