Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Flowery Branch Subway® Restaurant at 2120 New Friendship Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
341 reviews
5 stars
158
4 stars
40
3 stars
24
2 stars
23
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Fran, Ty, and Elijah received high praise for their friendliness and efficiency, many reviews highlighted poor service, rudeness, and lack of professionalism from other staff.
Food Quality
Several customers reported issues with food quality, including incorrect orders, missing ingredients, and unsatisfactory sandwich preparation, although some praised the freshness and taste of their meals.
Management Issues
There are numerous complaints about management, including staff shortages, lack of training, and poor operational oversight, leading to long wait times and inadequate service.
Cleanliness and Sanitation
Concerns were raised about cleanliness and food safety practices, with reports of unsanitary conditions and improper handling of food by staff.
Ingredient Availability
Many customers expressed frustration over the frequent unavailability of key ingredients, which negatively impacted their dining experience.
- JCJohnnie ChapmanDec 16, 20255.0Need a little updating
- RMRena McBrideDec 7, 20251.0I ordered a DoorDash Philly meal for lunch on December 06, 2025 and whoever prepared it put a whole entire jar of mayo on it to the point it was unsettling to even look at. I am very dissatisfied and disappointed that this is my first impression of this particular Subway.
- EWerica wilkinsDec 6, 20251.0One of the worst subway experiences I’ve ever had, they were so unfriendly and it was so awkward to order, truly an unpleasant experience. The 2 employees that weren’t helping sat in the corner and laughed quietly at me while I ordered. They were also extremely sparing with the meat and toppings to where I had to tell the guy making my sandwich more please 2 or 3 times. I won’t be coming back to this location. This is what the subway at spout springs Kroger has become… truly sad.
- VLVas LondonDec 2, 20251.0I placed an online order and it was completely wrong. I didn’t notice until I got home and it was too late and too far to go back. My order was a BLT and there was no lettuce it was instead spinach. They added olives and peppers to my Order when they weren’t on the sandwich. I’ve tried calling to speak to someone no one picks up the phone. Store closes at 10 I picked up my order at 7:30ish all the chairs were already up and the open sign was off. I also asked for Doritos but was given Mrs. Vicky’s spicy dill chips when I SAW they had Doritos when I picked it ups luckily I caught that before I walked out the door.
- MAmary alvarezNov 19, 20251.0Staff to slow and she did not change her gloves in between customers
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 2120 New Friendship Road, Hall, Flowery Branch, GA 30542, USA.
What are the operating hours for Subway on weekdays?
Subway is open from 9:00 AM to 10:00 PM Monday through Friday.
Does Subway offer different meal options throughout the day?
Yes, Subway serves breakfast, lunch, and dinner meals.
What types of services does this Subway location offer for ordering food?
This Subway offers in-store pickup, curbside pickup, and delivery services.
Is catering available at Subway on New Friendship Road?
Yes, this Subway location offers catering services.
Can I dine in at the Subway on New Friendship Road?
Yes, dine-in service is available at this Subway location.
Does this Subway restaurant have a drive-through service?
No, this Subway location does not have a drive-through service.
What nearby restaurants can I visit before or after dining at Subway?
Nearby restaurants include El Centinela flowery branch (Mexican/Tex-Mex), WNB Factory (burgers and chicken), Bojangles' (fast food chicken), Marco's Pizza (Italian pizza), Southern SmoQ BBQ (barbecue), and Sushi Heeya (Asian cuisine).
Are there any nearby health or wellness services near Subway at 2120 New Friendship Road?
Yes, nearby health and wellness options include LoveLee Dental (dentist), Spine Chiropractic & Wellness (chiropractor/weight loss), and Friendship Springs Veterinary Care (veterinarian).
What local amenities are close to Subway that might be useful for customers?
Customers can access services such as Clear H2o Cleaners (laundry and dry cleaning), Great Clips (hair salon), Diva’s Nail Spa (beauty salon), and The UPS Store 4611 (printing and packing supplies) nearby.