McDonald's

3.4
1026 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7370 Spout Springs Road, Flowery Branch, GA
30542, United States

Hours

Reviews

3.4
1,026 reviews
5 stars
349
4 stars
211
3 stars
163
2 stars
72
1 star
231

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, with customers frequently waiting longer than expected for their food.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.

Staff Attitude

Feedback indicated that staff attitudes varied, with some customers experiencing rudeness and lack of professionalism.

Cleanliness

Multiple reviews noted that the dining area and tables were often dirty, impacting the overall experience.
  • MK
    Mr Kason
    Dec 31, 2025
    1.0
    The tea tastes like cleaning chemicals. I’m glad I tried it before handing it to my daughter, she would have probably drank it .
  • DK
    Drew Kempen
    Dec 30, 2025
    1.0
    Such simple training and management would solve 99% of your issues. Use case: The order was 2 number 7 10 piece nugget meals with Sprites and Buffalo and BBQ sauce. I could tell right off the bat they didn't get the buffalo sauce as before I even had the words out of my mouth, they were telling me to pull ahead. Not if I was done with my order, or to verify if the screen was correct. Initial bag had 1 10 piece meal, a filet of fish, and no sauces. I send it back in explaining the issue. 1 min later, they try to hand it back. I clarify what i ordered and ask if they can see the actual order. it was correct on the receipt yet they can't tell I don't have a filet of fish??? They finally get the meals right, no sauce. this is after I clarify multiple times it was bbq and buffalo sauce because I could tell the order taker missed the Buffalo sauce. so they then hand me 4 packs of BBQ. I once again ask for Buffalo sauce and they look at me like it's the first time I said it. Simple training on Listening, Reading the order, and verifying the order...this is basic stuff. if I hadn't checked the bag before I left, I would have had to come back out. Please do better and expect better out of your employees. Good management/coaching will make your location better and make all your employees better suited for future success.
  • FM
    Fregley Myers
    Dec 26, 2025
    1.0
    my boyfriend and i went thru the drive thru and ordered 2 10 piece nugget meals, a sundae and a oreo mcflurry. everything was fine and delicious until we ate the nuggets. They tasted like weed. we genuinely think we got laced with weed. when we went inside to talk to the manager, he gave us fresh ones that also tasted like weed. if you wanna get high, go to this mcdonald’s, and they’ll give you nuggets laced with weed.
  • MT
    mike troino
    Dec 18, 2025
    4.0
    For fast food... I had the bacon mcgriddle. It looked and tasted good. Service was fast & friendly
  • VV
    Vivian Valdez
    Dec 12, 2025
    2.0
    I waited 20 minutes for a coffee, and finally when it was brought to me it was not what I ordered. I told the employee who took it back and came back 20 minutes later saying that was what I ordered. I took it and threw it away and went again to the cashier and asked for another coffee. To my surprise I had to wait 20 more minutes.. its unbelievable! The tables were super dirty and no customer service at all!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7370 Spout Springs Road?

McDonald's is open from 5:30 AM to midnight Monday through Thursday, 5:30 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:30 AM to midnight Monday through Thursday, 5:30 AM to 2:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.