Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 20 minutes, even for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality problems, including raw or cold food.
Customer Service
Feedback on staff behavior was mixed; while some employees like Tyler received praise for their friendliness, others were described as rude or unhelpful.
Cleanliness and Quality
Several customers noted unsanitary conditions and food quality issues, including finding hair in food and complaints about the taste.
Management Issues
Multiple reviews pointed to poor management and lack of training for staff, leading to a negative overall experience.
LS
Lamia See
Nov 15, 2025
1.0
Dashed from them countless times and 9 times out of 10 my sauces are missing and the last 2 times in a row I've received the wrong sandwich. Officially giving up on this location
SR
Sandy Royals
Oct 29, 2025
3.0
Took forever to get food, even though we did a mobile order we had to wait for almost 20 mins to get our food, also not enough parking .
MS
Missy Sutton
Oct 15, 2025
5.0
Fast and efficient. App is great with lots of rewards.