McDonald's

3.2
2269 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7820 Senoia Rd, Fairburn, GA
30213, United States

Hours

Reviews

3.2
2,269 reviews
5 stars
643
4 stars
432
3 stars
419
2 stars
208
1 star
567

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or incorrect food items, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior from staff and lack of organization.

Drive-Thru Experience

Customers frequently complained about long wait times and lack of communication at the drive-thru, with some stating they were ignored or received incorrect orders.

Cleanliness

Multiple reviews noted a lack of cleanliness in the restaurant, including dirty bathrooms and litter in the dining area.
  • ON
    Olivia Nickens
    1 day ago
    2.0
    I ordered on the app and several cars went ahead of me in the drive thru...it doesn't run seamlessly like the double lanes at a competitor but that's another story. At the first window, the employee asked if I was someone else, I stated no and told her my order number. The employee stated "oh, several people got ahead of you". While she's giving me my receipt, I'm watching the employee at the next window hand the car ahead of me my bag and drink .....the person in the car eventually handed both back to the employee. When I pulled up, I told the employee that I didn't want food that had been passed to someone else. The employee said we didn't give anyone any food that they gave back. I told her that I watched the entire exchange and would like a new order. She closed the window in my face while I was still talking, walked away and began talking to another employee. About 2 minutes later, she came back and handed me the EXACT same bag and drink that she sat down when I refused. I took the items and went inside and explained what happened and a manager remade my order. I thought this was health code 101....that person who was originally given my food could have sneezed, coughed, all kinds of things while handling my food. I don't understand all the negative energy the employee had. I'm giving 2 stars only because of the manager.
  • TG
    Taylor Gwen
    Jan 3, 2026
    1.0
    Took absolutely way too long. To wait 45 minutes for food you placed on the app, then it be wrong, and out of fries. What in the world. Rude staff, horrible service, go anywhere else.
  • MM
    Miami Mills
    Dec 30, 2025
    1.0
    Will not serve customers after 2am even though they are it’s a 24 hour drive thru. Reason has been in preparation for breakfast. I’ve tried on multiple occasions.
  • JG
    Joshua Gulley
    Dec 24, 2025
    1.0
    So I arrive at McDonald's at 310am. They are clearly open because there was a car at the window. I pull up to the speaker to order. She said "we are currently prepping for breakfast come back at 430." I repeated what she said back to her just to confirm. I actually didn't want breakfast but she never even offered an alternative. This location is quickly becoming my worst location.
  • TB
    Tommy Bannister
    Dec 20, 2025
    1.0
    I went to this location for breakfast and after about 5 minutes a worker asked if I needed anything and I told her I already ordered on the kiosk and she hands me my food on its side in the bag ( big breakfast) and when I got home there was cheese on the eggs I did not ask for. And the biscuit was so hard I couldn't eat it. This was the worst experience I have had with McDonald's and will not return to this location again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7820 Senoia Rd in Fairburn, GA?

McDonald's at 7820 Senoia Rd operates 24 hours a day, 7 days a week.

When is the delivery service available from this McDonald's location?

Delivery service is available daily from 6:30 AM to 9:45 PM.