Pizza Hut

Reviews

• LG

  Laretha Greer

  3 days ago
  1.0
  Its always something with the Ellenwood location smh. So today I ordered a pizza and 3 pastas online. Just so happened door dash delivered it, which isn't an issue. The issue is the pizza was 2.5 hours late past the delivery time because pizza hut didnt have it ready. Then when it arrived I had 2 pizzas instead of one pizza and 3 pastas. Then I spent approximately 1.5 hours trying to call and get through to the store which was unsuccessful. Needless to say, I will not return to this particular location for anything.
• AJ

  Alan Jung

  Nov 14, 2025
  1.0
  I ordered 2 medium pizza 45 minutes wait i go inside the store & they tell me it’s an additional 35 minutes wait they hire these young folks who want a check but don’t want to do the work i will never order from this pizza hut again
• JM

  Jose Muñiz

  Nov 8, 2025
  1.0
  Called in an order for carry out. Got there to pick up order, order was not ready. Went to sit in my truck to wait for order. Came back in to check 10 minutes later. The worker at the counter said that they had forgotten to make a pizza of my order and if I still wanted to wait another 20 minutes for the pizza. So I waited for a total of 40 minutes. Usually I just order and the pizzas are ready by the time I get to pick them up. But not today. So inconvenient. 👎
• KN

  Kimmie Nguyen

  Nov 5, 2025
  4.0
  No chair to sit while waiting
• ND

  Nerissa Delacroix

  Oct 13, 2025
  1.0
  Ordered 3 pizzas online. Had a pickup time of 20 minutes. Was there on time and there were 3 other customers standing waiting on orders. They said our last pizza was in the oven and would be out shortly. 10 mins later, I was told they had to remake 1 of our pizzas because it was wrong. We didnt get our pizzas for a full 30mins after our quoted time. They did not show us the pizzas. We left, get home and find that we did NOT get the veggie pizza we ordered. Take the order back, complain and they say they will make us a veggie pizza. Get home and find the original pizzas are cold. The tavern crust was slightly burned on one side. We did not enjoy the cold dinner. Absolutely HATED the wait times and watching customers coming in after us getting their orders and leaving. While they did give us drinks to make up for the original wait, having to come back and waiting even more made the entire experience abysmal. The fact that our pizzas were cold, made the experience even worse. The fact that the staff seemed nonchalant was infuriating. Watching the cook keep coming over to watch football was irritating. If I could give less than 1 star I would. It's made us rethink about visiting again.

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