McDonald's

3.3
2189 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
834 Cleveland Ave, East Point, GA
30344, United States

Hours

Reviews

3.3
2,189 reviews
5 stars
722
4 stars
444
3 stars
344
2 stars
183
1 star
496

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and unprofessional behavior.

Food Quality

Several reviews mention issues with food quality, including cold or poorly prepared items, while others praise the freshness and taste.

Cleanliness

There are significant concerns about cleanliness, particularly in the bathrooms and overall store hygiene.

Speed of Service

Many customers express frustration with slow service and long wait times, especially during busy hours.

Management

Some reviews highlight effective management that positively impacts service, while others criticize a lack of organization and accountability.
  • CW
    Carolyn Waters
    2 days ago
    1.0
    Went through drive thru and ordered the Deluxe Meal. Got home to find a chicken sandwich in the bag. I tried calling back 6 times and got a message, “No one is able to answer your call.” This location is not so busy that no employee can pick up the phone. I had gotten so I wanted to see if it could be returned and get what I ordered. I feel they owe me a Deluxe Meal for disappointing and inconvenience of my time.
  • XT
    xavier tinch
    Jan 4, 2026
    1.0
    the lady with the glasses was very rude i ordered a dine in order and i put i’ll be at table 20. it was a white family that also did the same thing. She had brought their food to them. i did not get a receipt for my order but i knew i put table 20. she kept calling a number but i did not get up because i thought that my food was going to be brought to me just like the white family that was before me but i was not. She then called me stupid which i find highly unprofessional and offensive. I know my food was supposed to be brought to me but i did not get that service. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!!!!
  • JJ
    john
    Jan 2, 2026
    1.0
    Workers are rude store manager is rude everyone is unprofessional people are wearing headphones it’s a mess
  • JU
    Jason Underwood
    Dec 26, 2025
    5.0
    I had occasion to pick up food for my child on my way home this evening. He asked for a Grinch happy meal, so I proceeded to this MacDonald's location and pulled into the drive thru. The parking lot was clean and well lit, and there was no line to place my order. I was inform d by Quan that unfortunately there were no more Grinch meals available, so I asked my child what they would like in its place. I apologized to Quan for my holding up the order process. He was pleasant and gentile in response assuring me that I could take my time and order when ready. After a few moments my child texted me their revised order and I let Kwan know I was ready. He took my order without asking me to repeat a single item. Once I was finished he repeated it back to me, confirmed that the screen was correct, and gave me my total. I pulled around to pay and was greeted warmly by the smiling face of Aaniah who confirmed my order and total and took my payment. She then asked if I cared for my receipt and thanked me before telling me to pull to the next window. Sekyah was waiting there with my drink and straw, which she handed to after verifying my order. In a few moments she handed me my food with a smile and thanked me. This was hands down the best fast food experience I had in months. The consistency of the service I received gave me the impression that this store has quality management who care for their employees and give them the training and tools to succeed. I couldn't be more enthusiastic in my recommendation to patronize this location.
  • JB
    Jodie Bagg
    Dec 24, 2025
    5.0
    Friendly drive thru staff on Christmas Eve. Fast, fresh food. One of the best experiences in a long time. Thank you!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 834 Cleveland Ave, East Point, GA?

McDonald's is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM.