Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
3,964 reviews
5 stars
1,573
4 stars
862
3 stars
600
2 stars
250
1 star
679
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; some customers received fresh and hot meals, while others reported cold or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced long delays.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- SSSakura1 day ago1.0Walked in and saw the manager yelling at customers for using coupons because it was "wasting the restaurant's money". I left and took my money somewhere else. Regardless of the situation there are also far more professional ways to handle them.
- JMJohann Morales1 day ago1.0I used 3 monopoly coupons to get food and the manager came up to me and told me I could only order 1 item per day per person, while the app literally allows me to order something every 15 minutes. She said it was a waste of money for her and that ain’t on me. 0/10 service because she did not honor McDonald’s promotion.
- SASkimberling AcostaNov 15, 20251.0MALAAAA atención en el driver en el turno de la media noche , el chico No le dio la gana de atenderme y me quedé esperando como 10 minutos y atendía a todos los autos que llegaban menos a mi, no se como contratan a personal que no desean trabajar o por ser latina no quiso atenderme :S primera vez que me ocurre de mi parte no Volveré más…
- ACAl-Jimonson CummingsNov 14, 20251.0I had to wait over 10 minutes for a mobile order I placed ahead of time only to be given the wrong order. When I call to tell them they gave me the working order they don't even answer the phone. I spent 4 hours calling them with no answer. I was on the way to work and couldn't come back because I'm a bus driver needless to say I paid over $10 for food I couldn't even eat!!! 🤬🤬🤬
- AGAngel GutierrezNov 8, 20255.0Very nice McDonalds, it’s currently going under construction outside, but the inside is nice and is kinda unique and different than other McDonalds. I was cute to see lots of older people drinking coffee together🌺
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1963 Pleasant Hill Rd, Duluth, GA?
McDonald's at 1963 Pleasant Hill Rd is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery, including same-day and no-contact delivery services.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24/7 at this McDonald's location.
How can I order from McDonald's online or via a mobile app?
You can order online through their website or use the McDonald's app available on both the Apple App Store and Google Play Store.
What forms of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby hotels where I can stay when visiting McDonald's in Duluth?
Nearby hotels include Sonesta ES Suites Gwinnett Place Atlanta, Wyndham Garden Duluth, Ramada Inn Atlanta - Gwinnett Place, Jameson Inn and Suites, and Haven Inn and Suites Duluth, GA.
What local dining options are close to McDonald's on Pleasant Hill Rd?
Nearby dining options include Los Maracuchos Food (Latin American), MK1 Korean BBQ, 104 KBBQ and Hot Pot, Myung Ga Won, Chung Dam Korean Restaurant, Mozart Bakery and Cafe, and Dunkin'.
Are there any nearby shopping or service locations near this McDonald's?
Yes, nearby places include Ecig & Vape Depot (tobacco and e-cigarette shop), James Furniture & Mattress Deals (retail), Stanton Optical and My Eyelab (eye care), Empress Massage (spa), Hair 72 and JYP Hair Studio (beauty salons), and Bitcoin Depot ATM.
Does McDonald's Duluth offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards, allowing customers to earn points for free food.
What amenities and services can customers expect at McDonald's Duluth?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.