Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Douglasville off of Chapel Hill Road on Douglas Blvd near the Hampton Inn.
Customers had mixed experiences with service; while some praised individual servers for their attentiveness and friendliness, others reported long wait times and poor management responses.
Food Quality
Feedback on food quality was inconsistent; many enjoyed their meals, but several customers complained about cold dishes, incorrect orders, and undercooked items.
Atmosphere
The restaurant atmosphere was generally well-received, with many noting a pleasant dining environment, though some experienced issues with staff behavior.
Order Accuracy
There were multiple complaints regarding order accuracy, including missing items and incorrect preparations, leading to customer dissatisfaction.
MP
Mason Parisi
5 days ago
2.0
I came here on a date with my Girlfriend. I got the 3 course burger meal with a Cesar salad. No lettuce, no pickles and fries. I got the salad and it was inedible because of the sheer amount of salt. I was given a kids burger, when I pointed out it was the wrong burger, I was then given a burger with no mods (not what I ordered). I tried the fries and they were equally salty. I had to flag down our server 3 times before he brought us boxes. No refills the whole time. Just felt like a burden being there in his section despite being there 2 hours before close. Won't be coming back to this location any time soon.
CL
Cesar Castro (Happy life)
5 days ago
5.0
This
Place was amazing food great are server Jacob def was amazing I work at a restaurant and was ready to ask him if he want work for us tooo lol he was great
FF
Faith Forrisi
Dec 26, 2025
5.0
Absolutely outstanding service from Mr. Mike! Dude knew everything about the menu and I’m talking about like literally every section of the menu 😂 Recommended us a lovely steak we wouldn’t have thought about getting on our own (the new ribeye, a little fatty for us but perfect position for two and still so buttery and smooth), And had the mac & cheese, Caesar salad, frozen marg (NO BUSINESS BEING SO GOOD OMG) and the new three cheese dip, which was absolutely delicious!! Honestly, everything was just so 10 out of 10, but what really blew it out of the water with Mike and even the hostess was just so sweet while walking us to the table! It’s really insane how a knowledgeable staff and kind service can impact a meal before you ever take a single bite ❤️ felt so much more like upscale dining. We will be back, not only for the food, but for Mike’s great service!!
CT
Christopher Turner
Dec 25, 2025
1.0
This location allowed a man with devil horns coming out of his shoulders and a long red wig with makeup on go into the women’s bathroom…. Just so other patrons know, beware of your Daughter’s here
EE
Estone
Dec 15, 2025
1.0
Me and my wife came for lunch. At first it started out ok. Wasn’t a long wait to be seated. Server came and got out the appetizer and drink in a timely fashion. After that everything went down hill. We waited for awhile and once came back to the table we placed our order for the entree and it took a very long time after. My wife ordered the salmon and was later told during the wait that the sauce wasn’t available so we opted out for the regular salmon. After waiting more the food finally came to the table and it was very cold. My food and hers. So of course we sent it back and that was another wait because they had to remake both dishes. By the time it got to the table the second time we were set to leave. Had things went smoothly we would’ve ordered dessert but with the quality of the food and service it wasn’t worth it. The sad part is that it wasn’t busy. I work in hospitality and I am big on food quality and customer service. I will not return here. The service was not the best but to top everything the time and coldness of the food topped it off. I hope they can get it together soon.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the happy hour times at Outback Steakhouse in Douglasville?
Happy hour is daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Outback Steakhouse offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
What are the operating hours of Outback Steakhouse in Douglasville?
They are open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Where is Outback Steakhouse located in Douglasville?
It is located at 6331 Douglas Boulevard, Douglasville, GA 30135, near the Hampton Inn off Chapel Hill Road.
Does Outback Steakhouse offer gluten-free menu options?
Yes, they offer several gluten-free menu items which can be viewed on their gluten-free menu online.
Is there a bar onsite at Outback Steakhouse?
Yes, there is an onsite bar serving liquor, cocktails, beer, and wine.
What are some nearby places of interest to Outback Steakhouse in Douglasville?
Nearby places include Hampton by Hilton hotel, Mattress Firm, Shiny Shell Car Wash, and Johnny's New York Style Pizza.
How can nearby shoppers combine a visit to Outback Steakhouse with shopping?
Customers can enjoy a meal at Outback and then visit nearby stores such as Men's Wearhouse, Victoria's Secret & PINK, and Bath & Body Works for shopping.
Can visitors staying at local hotels easily access Outback Steakhouse?
Yes, Outback is conveniently located near Hampton Inn and Hampton Inn Atlanta Douglasville Arbor Place Mall, making it easy for hotel guests to dine there.