McDonald's

3.2
2209 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4174 Salem Road, Covington, GA
30016, United States

Hours

Reviews

3.2
2,209 reviews
5 stars
672
4 stars
436
3 stars
385
2 stars
200
1 star
516

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, incorrect orders, and poor customer service experiences, particularly during busy hours.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Staff Attitude

Several customers noted unprofessional behavior and rudeness from staff, impacting their overall experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were common, indicating a lack of attention to detail.

Cleanliness

Some customers mentioned cleanliness issues within the restaurant, affecting their dining experience.
  • TW
    Terrica Walker
    3 days ago
    5.0
    I believe she said her name was Alexandria! Thank you for having such an amazing and helpful attitude. Even when I explained what was wrong she ensured me not to worry! And she fixed it. This is what we need more of! People glad to be at work helping and assisting. I wish I could give her 10 stars! I hope she is recognized!
  • SG
    She Geee
    6 days ago
    1.0
    The biscuits are always burnt
  • BW
    Bryce Watson
    Jan 5, 2026
    1.0
    Not actually 24 hours. They "restart their system" at whoever knows when. 3:30? 3:00? 2:30? 4? 4:30? All times I've come in after placing a mobile order, just to be told "you can't pick it up, our system is down." If your system goes down for an hour or two every night, you're not a 24 hour store. Stop accepting mobile orders and PAYMENT when you know you won't fulfill them. Wasting people's time and effort. Just close for the hour or 2, do all the stuff you want, and then reopen. Also they can't seem to get breakfast orders right. Multiple times they give me the wrong thing, and they also don't pick up the phone. They send calls straight to the franchise owners who can't fix any of your problems.
  • JK
    J K
    Jan 3, 2026
    1.0
    I went back tonight to ask for speak with managers. He stand right there and ignore when I need to speak with. Never will order the food ever again where I ate burger and fries which are causing me end up in ER right after ate for 15min then turn into a disaster. This is something about the poison food that’s shut me down. Do not order until they clean the sanitary that’s straight wrong and nasty
  • PW
    Patrick White
    Jan 2, 2026
    1.0
    The McDonald's on Salem and brown bridge rd. In Covington ga. Has the most incompetent management and employees. No one knows what their doing

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Covington, GA?

McDonald's in Covington, GA is open 24 hours every day of the week.

Does this McDonald's have drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru that operates 24 hours every day.