Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and poor customer service experiences, particularly during busy hours.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Staff Attitude
Several customers noted unprofessional behavior and rudeness from staff, impacting their overall experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were common, indicating a lack of attention to detail.
Cleanliness
Some customers mentioned cleanliness issues within the restaurant, affecting their dining experience.
TW
Terrica Walker
3 days ago
5.0
I believe she said her name was Alexandria! Thank you for having such an amazing and helpful attitude. Even when I explained what was wrong she ensured me not to worry! And she fixed it. This is what we need more of! People glad to be at work helping and assisting. I wish I could give her 10 stars! I hope she is recognized!
SG
She Geee
6 days ago
1.0
The biscuits are always burnt
BW
Bryce Watson
Jan 5, 2026
1.0
Not actually 24 hours. They "restart their system" at whoever knows when. 3:30? 3:00? 2:30? 4? 4:30? All times I've come in after placing a mobile order, just to be told "you can't pick it up, our system is down." If your system goes down for an hour or two every night, you're not a 24 hour store. Stop accepting mobile orders and PAYMENT when you know you won't fulfill them. Wasting people's time and effort. Just close for the hour or 2, do all the stuff you want, and then reopen.
Also they can't seem to get breakfast orders right. Multiple times they give me the wrong thing, and they also don't pick up the phone. They send calls straight to the franchise owners who can't fix any of your problems.
JK
J K
Jan 3, 2026
1.0
I went back tonight to ask for speak with managers. He stand right there and ignore when I need to speak with. Never will order the food ever again where I ate burger and fries which are causing me end up in ER right after ate for 15min then turn into a disaster. This is something about the poison food that’s shut me down. Do not order until they clean the sanitary that’s straight wrong and nasty
PW
Patrick White
Jan 2, 2026
1.0
The McDonald's on Salem and brown bridge rd. In Covington ga. Has the most incompetent management and employees. No one knows what their doing
What are the operating hours of McDonald's in Covington, GA?
McDonald's in Covington, GA is open 24 hours every day of the week.
Does this McDonald's have drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru that operates 24 hours every day.
What delivery services does McDonald's offer at this location?
McDonald's offers delivery with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or through a mobile app?
Yes, you can order through their website or download the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is the McDonald's restaurant located?
It is located at 4174 Salem Road, Covington, GA 30016, USA.
What types of services and amenities does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby places can I visit around McDonald's in Covington?
Nearby you can find convenient services like CVS pharmacy and MinuteClinic, gas stations like Shell and Circle K, car services such as Sparkle Plenty Hand Car Wash and JC Tire Express, as well as other fast food restaurants including Chick-fil-A, Taco Bell, and Zaxby's.
Are there nearby entertainment or rental options close to McDonald's?
Yes, Redbox is nearby, offering video and game rentals which you can enjoy before or after your meal.
If I am getting my car serviced nearby, where can I find automotive services close to McDonald's?
Nearby automotive services include Caliber Collision for auto body work, Goodyear Auto Service for tire and oil changes, and Detail & Hand Car Wash for detailing.