McDonald's

3.2
2051 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2080 A Crowell Road, Covington, GA
30014, United States

Hours

Reviews

3.2
2,051 reviews
5 stars
607
4 stars
414
3 stars
360
2 stars
203
1 star
467

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with several mentioning poor management and lack of professionalism.

Food Quality

Many reviews highlighted issues with food being cold, improperly prepared, or not fresh, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing them as dirty and poorly maintained.

Wait Times

Long wait times were frequently mentioned, both in the drive-thru and inside the restaurant, causing frustration among customers.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and quick food preparation during certain visits.
  • DH
    David Harbour
    Nov 14, 2025
    2.0
    Not in the safest area. Not the cleanest place. Food lacked flavor.
  • ME
    Mrs Ervin
    Nov 9, 2025
    2.0
    The chicken strips taste funny like they may have been old. The fries was old and the fry box was hotter than the fries. The moca was good
  • JC
    Joe Carlisle
    Nov 1, 2025
    5.0
    They have a nice clean restaurant, the employees are great and they make the best mochfrpay.
  • BV
    Barry Vierra
    Oct 30, 2025
    1.0
    Literally worst mcdonalds I have ever been to all around. Food is thrown together and a mess and cold half the time. I have been here millions of times sence its my exit to get home and go to work but ill have to make the trip to a different one if I want to eat mcdonalds sence they cant seem to get it together. It's honestly ridiculous like fr nobody has any care about u there these ppl at this store couldn't pull my mobile order up today after I have paid and its the day before payday so yea im broke now with no food for me or my daughter and after explaining this to the lady up front "sence the drive threw lady told me to kick rocks in her own words" she told me "idk what to tell u" like fr? Whe. I managed the mcdonalds in colorado in castle Rock i would never do this to someone. I would offer something or try to make it better but na im just screwd and they just get all rude with me like im in the wrong for even pulling around and coming in to figure it out. Literally took my almost an hour to find this out sence the drive threw lady was to grumpy to even talk to me I had to way for another lady that was running food to ask if I need help cuz she seen me there standing at the registers for so long. It's a shame fr I hope ppl see this and stop going so they close down and we can get something that dont do this like a Chick-fil-A
  • AP
    Andrea Perez
    Oct 22, 2025
    1.0
    The cashier made an error, (double charge), as a result, the correction needed to be made. She explained that the manager was busy and I would need to wait until she was available. 12 minutes later the manager comes. Mind you, I went inside because the drive-through was backed up.

Frequently Asked Questions About McDonald's

What are the usual business hours of McDonald's in Covington, GA?

McDonald's in Covington, GA is typically open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:30 AM on Friday and Saturday.

What are the delivery hours for McDonald's at 2080 A Crowell Road?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.