Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with several mentioning poor management and lack of professionalism.
Food Quality
Many reviews highlighted issues with food being cold, improperly prepared, or not fresh, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing them as dirty and poorly maintained.
Wait Times
Long wait times were frequently mentioned, both in the drive-thru and inside the restaurant, causing frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised friendly service and quick food preparation during certain visits.
DH
David Harbour
Nov 14, 2025
2.0
Not in the safest area. Not the cleanest place. Food lacked flavor.
ME
Mrs Ervin
Nov 9, 2025
2.0
The chicken strips taste funny like they may have been old. The fries was old and the fry box was hotter than the fries. The moca was good
JC
Joe Carlisle
Nov 1, 2025
5.0
They have a nice clean restaurant, the employees are great and they make the best mochfrpay.
BV
Barry Vierra
Oct 30, 2025
1.0
Literally worst mcdonalds I have ever been to all around. Food is thrown together and a mess and cold half the time. I have been here millions of times sence its my exit to get home and go to work but ill have to make the trip to a different one if I want to eat mcdonalds sence they cant seem to get it together. It's honestly ridiculous like fr nobody has any care about u there these ppl at this store couldn't pull my mobile order up today after I have paid and its the day before payday so yea im broke now with no food for me or my daughter and after explaining this to the lady up front "sence the drive threw lady told me to kick rocks in her own words" she told me "idk what to tell u" like fr? Whe. I managed the mcdonalds in colorado in castle Rock i would never do this to someone. I would offer something or try to make it better but na im just screwd and they just get all rude with me like im in the wrong for even pulling around and coming in to figure it out. Literally took my almost an hour to find this out sence the drive threw lady was to grumpy to even talk to me I had to way for another lady that was running food to ask if I need help cuz she seen me there standing at the registers for so long. It's a shame fr I hope ppl see this and stop going so they close down and we can get something that dont do this like a Chick-fil-A
AP
Andrea Perez
Oct 22, 2025
1.0
The cashier made an error, (double charge), as a result, the correction needed to be made. She explained that the manager was busy and I would need to wait until she was available. 12 minutes later the manager comes. Mind you, I went inside because the drive-through was backed up.
What are the usual business hours of McDonald's in Covington, GA?
McDonald's in Covington, GA is typically open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:30 AM on Friday and Saturday.
What are the delivery hours for McDonald's at 2080 A Crowell Road?
Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
Does this McDonald's location have a drive-through service? If yes, what are the drive-through hours?
Yes, this McDonald's offers drive-through service daily from 5:00 AM to 12:30 AM, extending to 1:30 AM on Fridays and Saturdays.
Can I use mobile apps to order food from this McDonald's?
Yes, you can order via the McDonald's app available on both iOS and Android, using the provided links to quickly access ordering features.
What payment options are accepted at McDonald's in Covington?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What kinds of food categories does McDonald's in Covington serve?
The menu includes fast food items such as burgers, sandwiches, breakfast options, coffee and tea, ice cream, frozen yogurt, and more.
What nearby places can customers visit before or after dining at McDonald's on Crowell Road?
Nearby you can find Dunkin' for coffee or donuts, Halal American Deli for barbecue and pizza, and Berry's Christmas Tree Farm for seasonal shopping.
Are there any nearby gas stations close to McDonald's for convenience?
Yes, nearby gas stations include Texaco and Chevron, both offering convenience stores, which can be handy for customers fueling their vehicles before or after visiting McDonald's.
Are there any recreational areas or parks near this McDonald's location?
Yes, nearby recreational places include Riverside Estates RV Park, which is an RV park and campground, providing options for outdoor activities.