Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,120 reviews
5 stars
657
4 stars
405
3 stars
382
2 stars
215
1 star
461
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and even raw food.
Management Issues
Several reviews pointed to poor management and lack of training for staff as contributing factors to the overall negative experience.
Cleanliness
While some customers noted clean bathrooms, others reported unsanitary conditions and dirty food trays.
Positive Experiences
A few customers mentioned friendly staff and good service, indicating that there are occasional positive experiences.
- KTK Torrey1 day ago1.0First off- no soap in the bathroom. I passed 3 hand sanitizer dispensers- all empty. We order on the stupid kiosk and there’s no receipt. 25 minutes later… no food. Tried repeatedly asking for help and no one would help me. There were at least 15 people working and no one would talk to me. There were other people asking for help too and no one would pay paying customers any attention. We spend $15 and had to just leave without our food. Other people said they had been waiting 45 minutes. Do not go here. Management needs to improve and this store owes me $15.
- EME Miller2 days ago1.0This restaurant reminds me why I hate doing doordash, they ignore you like you're invisible then when you ask someone finally if they have your doordash they just say no we don't have any doordash and turn back around again...no looking to see if it was picked up previously or asking the name or order number nothing, terrible service always
- AGAngela Griffin4 days ago5.0I love this McDonald's, the kids are sweet and helpful, the managers are wonderful. The restaurant stays clean and the food is always hot and fresh. I eat here all the time, great sweet tea too!!!
- MMMama MimiNov 7, 20251.0I am absolutely disgusted by my experience at this McDonald’s. I ordered a burger and discovered a bug inside my food — something no customer should ever have to experience. When I brought it to their attention, there was no real apology, accountability, or sense of urgency to make things right, other than the refund I requested. It’s completely unacceptable for a restaurant that serves hundreds of people a day to have such poor food safety standards. This experience has made me lose all trust in McDonald's as a whole, and I won’t be returning. I strongly suggest that McDonald’s corporate review this store’s cleanliness and food handling practices immediately.
- MWmindy WhiteOct 26, 20251.0Ordered online, pulled up to the drive thru speaker and waited for 10 minutes, no one said just a minute, nothing. I started to reverse and go to the other side thinking something was wrong but the lady in front of me had just placed her order. Then I pulled up to wait 25 more minutes for cold food. Then none of my food that is supposed to have monopoly pieces had them on it. It says online large drinks, large fries, and 10 piece nuggets.
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's in Covington, GA?
McDonald's in Covington is generally open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Fridays and Saturdays.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's in Covington?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at McDonald's in Covington?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is WiFi available at McDonald's in Covington?
Yes, free WiFi service is available to customers at this location.
What other dining options are nearby McDonald's on Industrial Blvd?
Nearby dining options include Bullritos, IHOP, Chili's Grill & Bar, It's Just Wings, and Jersey Mike's Subs, offering a variety of cuisines like Tex-Mex, breakfast, barbecue, and sandwiches.
Are there any nearby mobile phone stores near McDonald's in Covington?
Yes, nearby mobile phone stores include Verizon Business Services, T-Mobile, Sprint, and several AT&T stores, useful for phone purchases or service needs before or after your visit.
What other services or attractions are close to McDonald's on Industrial Blvd?
Nearby you can also find Mattress Firm for furniture, Covington Center for Family Dentistry and Braces Braces for dental care, Great Clips for haircuts, Alexa Nails Spa for beauty treatments, and Home2 Suites by Hilton for accommodations.