Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,137 reviews
5 stars
663
4 stars
406
3 stars
383
2 stars
216
1 star
469
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Food Safety
Several customers reported serious food safety issues, including bugs in food and undercooked items.
Cleanliness
Customers noted unsanitary conditions, such as dirty bathrooms and unclean food trays.
Mixed Food Quality
While some customers enjoyed the food, many complained about cold, burnt, or incorrect items.
Management Issues
There were complaints about unprofessional behavior from staff and a lack of effective management.
- BCBrad Chapman1 day ago1.0Food is never fresh . Sometimes like rubber. Service sux.
- APAntonio PresleyJan 1, 20261.0Is McDonald's is Horrible! Bad customer service. Not correctly completing orders by leaving food out. Don't bother to call there. They won't answer the phone
- GBGermain BrownDec 26, 20251.0The service was horrible. My fries were not fresh & as you will see in the picture there was hair in my food. 🤢 I will never eat here again. This was a bad experience for a family of 4 just looking for a quick bite.
- JDJANE DOEDec 24, 20251.0This is the second time and three days that I have gone to the same mcdonald's in covington on 142 and the Coke was flat. But the first time they offered me another drink.I drove off with its sweet tea because I was late for my doctor's appointment after that I took a swallow and it was unsweet tea. I drove back around and explain to them that it was unsweet tea.They gave me another glass and of another container, and it was unsweet tea also. This time I demanded my money back because they couldn't get it right. Every time I go to this mcdonald's, something is wrong.Stupid meJust can't seem to remember not to go there.
- NGnixygold GoldbergNov 30, 20251.0Unprofessional!!!!!!! Employees didn't care that kids were in the lobby they were still cursing and yelling like they were in high school!!! Fries were gross and burnt so sent those back. Burger was cold and missing pickles and ketchup so threw it away since I didn't feel like dealing with the staff again. Only 1 of my chicken nuggets was cooked through so didn't eat those either. Headed someplace else to eat when this was supposed to be our only stop for the night!! So now I'm spending double on food for my family. Bathroom had no toilet paper with feces smeared on toilet paper dispenser. Genuinely the worst McDonalds I've ever been to. As a business owner myself I would hope that whoever owns this location stops by and actually sees this location and then overhauls this place completely!NEVER AGAIN VISITING THIS LOCATION!!!!!!
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's in Covington, GA?
McDonald's in Covington is generally open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Fridays and Saturdays.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's in Covington?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at McDonald's in Covington?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is WiFi available at McDonald's in Covington?
Yes, free WiFi service is available to customers at this location.
What other dining options are nearby McDonald's on Industrial Blvd?
Nearby dining options include Bullritos, IHOP, Chili's Grill & Bar, It's Just Wings, and Jersey Mike's Subs, offering a variety of cuisines like Tex-Mex, breakfast, barbecue, and sandwiches.
Are there any nearby mobile phone stores near McDonald's in Covington?
Yes, nearby mobile phone stores include Verizon Business Services, T-Mobile, Sprint, and several AT&T stores, useful for phone purchases or service needs before or after your visit.
What other services or attractions are close to McDonald's on Industrial Blvd?
Nearby you can also find Mattress Firm for furniture, Covington Center for Family Dentistry and Braces Braces for dental care, Great Clips for haircuts, Alexa Nails Spa for beauty treatments, and Home2 Suites by Hilton for accommodations.