Outback Steakhouse

Reviews

• SS

  Sarah Smith

  Mar 14, 2026
  5.0
  They are not a lot of foods that my husband can eat, but he thoroughly enjoyed the loaded potato soup
• SB

  Small Town Mama, Alexis Brown.

  Mar 8, 2026
  1.0
  I saw some people that worked there just laying until this poor high school student looking girl when I was there and I don't know who to tell this to but I want those couple of people fired for how rude there were to that poor girl and I ask that you give that poor host girl a raise! The food was good I got a steak with a side of yall amazing corn but I just couldn't enjoy it knowing that some poor girl was getting bullied right in front of me! I demand that that girl get a raise and an apology! -some small town mama that is mad!
• MM

  Mighty Mouse

  Feb 20, 2026
  5.0
  Me and my husband have been coming here for years. Sara started as our waitress and has become a manger now. She is the most professional and attentive person. She has made a personal connection with us. Meredith, Olivia, and karlie. They are our favorite waitresses. They are all extremely attentive. They remember us every time. These staff members are the reason we keep coming back. Sara stops at our table almost every time we come. She makes it a point to make sure her costumers are well taken care of. We are rarely disappointed with food .
• AA

  Amarah Aset

  Feb 18, 2026
  1.0
  My husband and I visited Outback Steakhouse in Commerce, GA on Valentine’s Day around 8:00 PM. We expected it to be busy and were patient — but what happened was unacceptable. We waited over an hour and a half for our food. During that time, our waitress repeatedly apologized and assured us it was “almost ready,” including saying they were “putting the finishing touches on it,” yet another 30 minutes passed. I ordered the Queensland Chicken & Shrimp Pasta, but I specifically told the waitress that I am allergic to shrimp and asked if it could be substituted. She offered to replace the shrimp with steak instead, which I agreed to. When the food finally arrived, my plate had shrimp on it. Let me repeat that: after clearly stating I have a shrimp allergy, they served me shrimp anyway. If my husband hadn’t noticed before I touched it, this could have turned into a serious medical situation. Food allergies are not a preference — they are a safety issue. The presentation was also poor — the pasta looked thrown into what resembled a cereal bowl, barely sauced and carelessly plated. When the manager approached our table, instead of taking accountability, he was dismissive and condescending. He repeatedly interrupted me and justified the delay by saying, “Well, it’s really busy.” Being busy does not excuse ignoring a food allergy. When I explained that we had already waited 90 minutes and did not want to wait another 30 minutes for a remake, he did not attempt to genuinely resolve the situation. No empathy. No accountability. No real effort to make it right. He simply removed the food and essentially dismissed us. This was not about getting a free meal. This was about safety and respect. If this is how food allergies are handled, that is extremely concerning. I cannot recommend this location to anyone with dietary restrictions or allergies. Very disappointing experience.
• JH

  John Hagan

  Feb 14, 2026
  5.0
  Great service as usual! Sara key manager is awesome and devoted to helping in all areas that need her! From seating people, helping in the bar, bringing people food and etc. It people like Sara that keep people coming back. She definitely a keeper along with my favorite person working in the bar Cassidy and I can't leave Lane out. Great service no matter how busy and always with a smile. I hope Outback appreciates these 3 special employees they have because all 3 of them are keepers and go the extra mile when needed with a smile on their face. This review from many years of owning businesses myself from multiple restaurants, hotel, pet store and bar.

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