McDonald's

3.2
2948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
30519 Hwy 441, Commerce, GA
30529, United States

Hours

Reviews

3.2
2,948 reviews
5 stars
858
4 stars
580
3 stars
509
2 stars
277
1 star
724

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganization, and incorrect orders, leading to frustration.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or incorrect items, while others praised the freshness.

Staff Behavior

Mixed reviews on staff behavior; some customers experienced rudeness or lack of accountability, while others noted friendly and helpful service.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the bathrooms and food handling practices.

Management Problems

Many customers expressed concerns about poor management and lack of training for staff, impacting overall service quality.
  • OK
    Oatmeal Kid
    2 days ago
    2.0
    Is it really THAT many grown people in this town that whine about onions so much to the point where it becomes standard to omit them from cheeseburgers? Ordered cheeseburgers, no mods. For some reason didn’t get onions even though I know they’re supposed to come with them. Let’s just make things how they are specified, thanks🙄
  • JB
    Julie B
    5 days ago
    1.0
    Slow even when there is no one else in line. It took 5 minutes just to take my order in the drive thru. Got my order wrong. Refused to correct it and the food I did receive was cold.
  • MM
    Maddie
    6 days ago
    1.0
    This is like the 8th time this location has gotten my order completely wrong or didn’t ring my order in right. It’s not hard to run POS at the drive thru when you have two people on headset. I swear this location is getting worse and worse and at this point, I can’t even blame workers or management. This is why corporate needs to get off their high horses and actually check to make sure their stores are running smoothly. If it isn’t RAW quarter pounders, it’s wrong orders or orders not being rung in properly. I’m sick of it. There is no “do better”. It boils down to losing business and money.
  • KD
    Katie Deitz
    Dec 19, 2025
    1.0
    We went by at 6:40 this morning. We were in the middle of ordering when the cashier started talking to someone else over the head set. When she finished talking the told us to pull around to the first window. I told her that I was not done ordering, she told me that she already sent our order through, so I would have to add on at the window, even though she was the one that got distracted in the middle of taking my order & sent it through w/out asking me if I was finished. I get to the window & add on to my order since she wouldn’t let me finish at the window. My order was 2 sausage & cheese McGriddles, 2 sausage & egg McGriddles, 1 chicken McGriddle, 2 hashbrowns, a large sprite, & a smoothie. The lady at the window proceeds to yell at another employee telling her that there would be 4 sausage mcgriddles in the order. She confirms our food & we pay. We get our food & there are only 2 sausage McGriddles in the bag, w/ nothing but sausage & 2 hashbrowns. I told them I needed the smoothie. They told me to pull up. I proceeded to wait 20mins for the smoothie. I checked the receipt & the woman only rang me up for 2 McGriddles, plain & 2 hashbrowns. My partner had to go into the restaurant to order our breakfast on the machine & pay even more a second time just so we could have what we ordered b/c the woman at the window was being rude & acting like everything was our fault even though we were very clear. In all we spend 40mins at McDonalds this morning & about $50 just to get the breakfast we originally were ordering. This cashier has given us problems before & is the only one that messes up our order & then proceeds to get rude & get an attitude w/ us, even though she is the one that messed up. She refuses to take accountability & make things right. Do better.
  • PP
    Phoebe
    Dec 5, 2025
    2.0
    Ive had decent experiences here and horrible ones. The other day, I came to get dinner with my freind here, and the drive through was severely backed up, so we parked and went in. We then noticed that there was a very long line of people, so we ordered at a kiosk. We order five things- a large fry, mcflurry, 2 cookies, 10 pc nugget, and a bigmac. They had all of this in stock. I went to the cashier line for 20+ minutes and decided to sit down and wait for the line to die down. Then, i realized — most of the people in line were asking for refunds because they had been there for over an hour. I peek over at the kitchen, and nearly everyone is on their phone, not even touching any equipment. I was getting pretty upset. After another 20 minutes, i finally got to pay. I sat down and waited for my order to get called — but now i had to wait an HOUR just to leave with a water down coke, a wasted 20$, and empty stomachs. I truly hope this is just a one time thing.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 4:30 AM to midnight.

Until what time is the drive-thru service available?

The drive-thru is open daily from 4:30 AM until 2:00 AM.