McDonald's

3.5
940 reviews
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Business Details

7 N Duvall St, Claxton, GA
30417, United States
(912) 739-1122
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7 N Duvall St, Claxton, GA
30417, United States

Hours

Reviews

3.5
940 reviews
5 stars
343
4 stars
200
3 stars
162
2 stars
84
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and old oil used for frying.

Cleanliness

While some customers noted cleanliness, others pointed out areas needing attention, particularly around drink dispensers.

Positive Experiences

Despite the negative feedback, several customers praised friendly staff and good food experiences at this location.
  • CF
    Candice Fleming
    Dec 20, 2025
    1.0
    Received my mobile order. It was wrong. Called the store and they would answer and set the phone down. After 30 calls someone finally spoke. I told them my problem all he would do was say he was sorry. He called me back after 5 minutes and tried to tell me I was wrong and wouldn't listen. I finally sent my husband up there when he got off work to correct the issue.
  • SD
    Sarahsmileseriously Every Day
    Oct 11, 2025
    5.0
    I go here often enough they know my order and my name!!
  • SS
    Shawanta Sloan-Brye
    Oct 11, 2025
    1.0
    The atmosphere was clean. The lady that took my order was polite and friendly but the young Spanish lady/girl that gave me my food was rude and she didn’t have any customers service skills. The French fries tasted old and salty like they reheated them and they forgot my cheese on my chicken sandwich. My experience today was very unpleasant. I will not be coming here again.
  • HL
    Holly Long
    Aug 16, 2025
    1.0
    Management is horrible. You bring a receipt showing you spent 23$ and they won't give you your food. You order on the app it sends a confirmation saying that you for placing a order and they still don't make it right. I work in the public and we use apps as well. When it does not work properly we make it right for the customer and def when they have proof of purchase. Management thinks they know everything but very rude. It's a shame when you have dispute chargers with your bank company because a place of business wants to be ratchet... By far most horrible service and management I have experienced!!
  • BS
    Brie Scansaroli
    Jul 27, 2025
    1.0
    Just walked in as a customer to purchase kids meal toys we are collecting, was told by a worker in the drive through that they can be sold Separately (which I didn't know and was great to know) so came in to purchase and was shut down by what I'm thinking in the management, completely aggressive and rude when I asked to purchase toys from the happy meals , apparently that's a no no and bashed me! Rude rude rude !
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Frequently Asked Questions About McDonald's

What are McDonald's Claxton, GA regular dine-in hours?

McDonald's in Claxton, GA is open daily from 6:00 AM to 11:00 PM for dine-in service.

When is the drive-thru open at McDonald's Claxton, GA?

The drive-thru at McDonald's Claxton is open daily from 5:00 AM to midnight.