McDonald's

3.0
1894 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1047 N 3rd Ave, Chatsworth, GA
30705, United States

Hours

Reviews

3.0
1,894 reviews
5 stars
518
4 stars
314
3 stars
330
2 stars
201
1 star
531

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, incorrect, or poorly prepared food, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru and curbside pickup, with long wait times reported.

Customer Service

Customers frequently mentioned rude or unprofessional behavior from staff, particularly management, contributing to a negative experience.

Cleanliness

Several reviews noted issues with cleanliness, including dirty restrooms and flies in the dining area.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
  • SG
    Seven G
    2 days ago
    1.0
    This location is rife with incompetence. The spanish woman taking orders is worth 5 stars, but the two highschoolers in front window, the girl with long black hair, and the boy with curly hair, both worked together to get my order wrong. Didnt put napkins in the bag either, and gave me no sauce with my 20pc after asking for ranch and sweet&sour. Dont let people who cant read the screen work on the window. I'd blame the education system but your manager put them in that position. Make them mop or work the grill do not have them read anything
  • CB
    Chrissy Burns
    Dec 28, 2025
    1.0
    If I could give a zero, I would give a zero just went through the drive-through to get a big Mac and a quarter pounder and a large fry and a drink. The food was cold. The fries were old and the Coke was actually decent, but the food was horrible and this is not the first time that we have got bad food from here. It will be the last time that we ever go to the McDonald’s in Chatsworth. I live in Chatsworth and I would rather drive to Dalton.
  • AG
    adriana gallardo
    Dec 26, 2025
    1.0
    Fui ayer con una amiga y la encargada de ahí les gritaba muy feo a los empleados! Es una señora muy grosera no tiene respeto por sus trabajadores ella no sabe ser una líder! No vuelvo a ir ahí!
  • AC
    alex C
    Dec 14, 2025
    1.0
    how hard is it to get the order right when it’s right on the paper? and how hard is it to give out napkins? how come every single time i go either my order is wrong, y’all take forever, or y’all are rude. on the paper it says southern style sweet tea and 2 sweet and sours but y’all gave me an unsweet and couldn’t even be bothered to throw in 1 sweet and sour? all of y’all need to be fired because this happens every time.
  • JN
    Jasmine Nix
    Dec 1, 2025
    1.0
    I hate giving reviews, especially bad ones. However, tonight was highly upsetting. I went through the drive thru and it was actually the fastest its ever been. I really appreciated it. Then I parked into a spot to check my food (I got no onions) when I did the fries were soggy and the burgers were room temp. It was definitely not up to code. So I went into and asked a kind, but shy, young lastly if I could please have my food remade. Im big on my food being done properly, im not a perfectionist, but if I pay for food, I want it to be warm, ya know? She was kind and said okay, but and older lady, the shift manager, i believe her name was Tonya, started cussing and saying there no way its cold (she never even bothered to check) said she wasn't remaking it when I jist relieved it 5 seconds ago. Then said, once it leaves again, its not coming back. None of it was said TO me, but all the workers started looking at me and I know they knew I could hear every word. Again, no big deal, im not going to let a bad manager get me down on my good day, but those workers are a lot of teens and she shouldn't talk to them that way. The young lady brought me food back out. I made sure to stay right there and when I checked it, I knew it was the exact food I JUST gave them. So I asked for a refund. The thing is, no one apologized to me for how she just acted. I was belittled because I wanted the food I ordered to be at proper temperature ( you guys get checked for that on your health code survey) and i was very kind. Apparently a lot of people have made complaints about that woman but nothing has been done to fix it. I dont get McDonald's often, because its long waiting times and my food is usually wrong, but the fries are just soooo good when fresh and I had a craving. Unfortunately, I dont think that people here take pride in their job. And managercusses at kids because a customer wanted their order fixed. When I worked at taco bell I always did my best and made it up to a customer the best way I knew how and its sad that no one cares anymore. Everything is so impersonal and I dont see myself coming back to this location anymore. Good fries or not. 😕

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Chatsworth, GA?

McDonald's in Chatsworth, GA operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's in Chatsworth have a drive-thru service?

Yes, this McDonald's location offers drive-thru service open 24/7.