Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 122 Merchants Square. Drive in Cartersville, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
920 reviews
5 stars
425
4 stars
119
3 stars
92
2 stars
59
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness and efficiency, while others were reported as rude and unhelpful.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and a lack of accountability from management when mistakes occurred.
Food Quality
While some customers enjoyed the food, others reported receiving overcooked or poorly prepared items, leading to dissatisfaction.
Wait Times
Many customers expressed frustration with long wait times for both in-store orders and deliveries, often exceeding expected times.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior and inadequate staffing, contributing to negative customer experiences.
- CWClayton Williams2 days ago5.0I generally don’t do reviews on places like this but I have to give a huge shoutout to the guy was at the drive through window. I didn’t catch his name, but he had a gold grill and was absolutely awesome. Dude had me laughing and gave me some hype lol! Idk his name, but if he’s not running that place, I hope he does one day! Pizza was great too!
- EUErica UlmerJan 2, 20265.0They say normally a person who is upset will usually leave a review and sometimes that is me. But THIS time I had to make sure to come and praise Joseph and his team for saving New Years eve night for my family. Very nice guy who didn't seem to be phased by the day Im sure he could have been having as far as holidays go. But calm cool and collected. Definitely a great asset to your team. Definitely will be using this location more often. If you ever see this Joseph my family truly thanks you! I know it's just pizza but thanks again!
- TCTerry ChildersDec 30, 20251.0Very hectic , no organization. Manager was yelling at employees. Waited over 35 minutes just to be told the remake was not done. I moment after that an employee walked out.
- MHmackenzie hughesDec 29, 20255.0Joseph and Lauren are both wonder employees and do any amazing job to keep the store running even on Christmas Eve when they were prepping for the close for a day they kept the store running and to the best of their ability customers happy. If you love good food Good employees and a great price Definitely come here.
- ETEarl TillageDec 24, 20251.0Came to Pizza Hut for Pizza for all the kids before Christmas, got home 4 out of six were over cooked where the children could not eat , went back to store the unprofessional management team stated that they were cooked to standard and stated we were trying to get free pizza lol, inform them we just wanted to make it right that's when they called the police to have me removed. WOULD NEVER GO BACK AND WILL LET ALL CHURCHES TO NEVER USE THEM
Frequently Asked Questions About Pizza Hut
Where is this Pizza Hut location situated?
This Pizza Hut is located at 122 Merchants Square Drive in Cartersville, GA 30120, USA.
What are the operating hours for delivery service at this Pizza Hut?
Delivery service is available daily from 10:00 AM to 12:00 AM (midnight).
What are the dine-in hours for this Pizza Hut?
Dine-in is available Monday through Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 11:30 PM.
Does this Pizza Hut offer contactless delivery and curbside pickup?
Yes, the location offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.
How can I view the menu or place an order for this Pizza Hut?
You can view the menu and place an order online via their official website or mobile app links provided.
What types of payment does this Pizza Hut accept?
This location accepts debit cards and does not require cash-only payments; check payments are not accepted.
Is this Pizza Hut location accessible for customers with disabilities?
Yes, it has a wheelchair-accessible entrance and restroom facilities to accommodate customers with disabilities.
What restaurants are near this Pizza Hut where I can also grab a meal?
Nearby dining options include Santana Mexican Grill for Mexican cuisine and Taco Bell for fast food and Mexican dishes, offering more choices before or after your visit.
Are there any nearby coffee shops to visit before or after getting your pizza?
Yes, Infinite Nutrition and Circle K both serve coffee and smoothies, convenient for a quick drink near Pizza Hut in Cartersville.
What other local services are nearby that customers might find useful?
Nearby services include Cartersville Cell Phone Repair for mobile needs, Garber Chiropractic Center for health care, and John David's Florist for floral arrangements.