McDonald's

2.7
666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
968 Cassville White Rd, Cartersville, GA
30120, United States

Hours

Reviews

2.7
666 reviews
5 stars
170
4 stars
73
3 stars
91
2 stars
52
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, with long wait times and frequent order mistakes.

Staff Attitude

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Many reviews mentioned issues with food freshness and preparation, including cold or stale items.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and unkempt dining areas.

Management Issues

There were complaints about poor management practices, including lack of staff training and ineffective leadership.
  • DC
    Dana Connin
    Nov 11, 2025
    1.0
    Rude staff, kiosk dont work half the time. Employees playing on cell phone ignoring customers. Takes 20 mins to get drink and sandwich. Incorrect orders.
  • SD
    sh dadkhah
    Nov 3, 2025
    1.0
    There was hair inside my food!!!!
  • AL
    Albert Luevano
    Oct 30, 2025
    4.0
    Food was ok. Fries were old. Should've said something but never does any good. Floor needed to be swept. Paper towels and receipts on floor. Tables not wiped off. That's why mine was to go. My truck is cleaner.
  • SK
    Serhii Krus
    Oct 28, 2025
    1.0
    “Today at McDonald’s, I ordered a large iced latte and large fries because I expected to receive Monopoly stickers that were supposed to come with the order. Unfortunately, I didn’t get them, even though the staff assured me they were available. This creates an unpleasant impression, and I hope the service will be more transparent in the future.”
  • MM
    Madds
    Oct 16, 2025
    5.0
    Samantha took my order this afternoon, she was a very sweet young lady, I couldn’t figure out what I wanted so she helped me figure it out😂 I will definitely be coming back and asking for her! That lady does an amazing job!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 968 Cassville White Rd, Cartersville, GA?

McDonald's in Cartersville, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7.