McDonald's

3.3
701 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
266 N Dixie Ave, Cartersville, GA
30120, United States

Hours

Reviews

3.3
701 reviews
5 stars
254
4 stars
118
3 stars
102
2 stars
50
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

There were numerous complaints about cold, old, or incorrect food items, with some customers experiencing food safety concerns.

Staff Behavior

While some staff were noted as friendly, many reviews highlighted unprofessional behavior, including rudeness and lack of attentiveness.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms and dining area, was often criticized, with reports of dirty tables and unsanitary conditions.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals and service while others had negative encounters, indicating inconsistency in operations.
  • HL
    Hannah Lockhart
    Nov 15, 2025
    1.0
    Wait time was not bad but the food was cold. I informed them the fries were cold and they rolled their eyes and walked away, never provided replacement. Very unprofessional, I truly don't understand how this place is still Open. One visit and my son will have to accept that we would never be pulling through again.
  • TL
    Teddi Long
    Nov 13, 2025
    3.0
    Long wait for cold food
  • DD
    Daffy Duck (Duck)
    Nov 8, 2025
    1.0
    I'm setting inside wanting to get a burger but cannot get Wi-Fi 5G towers everywhere and no internet is everything a lie and fake I call that selfish with your Wi-Fi now when you come over to my house no playing with toys I'm going to be selfish
  • WR
    Wesley “Wyteboy” Ray
    Oct 19, 2025
    1.0
    Employees are always getting yelled at. Bunch of kids that don't care is why..
  • EE
    emily
    Oct 1, 2025
    2.0
    I just went here with a mobile order. The person at the window was very kind and helpful when my app was not working. But sitting there waiting at the window, I heard employees laughing and screaming very loud in the background, horse playing around. Very unprofessional. Then I went to the window to get my food and I had ordered extra sauce on my sandwich and it was ridiculous the amount they put. It was like they squeezed sauce into the bag and shook it up. It was an absolute mess of a meal. It was almost unedible. I’m aware it’s a McDonalds and mistakes are made but this was ridiculous. Fix your store and employees.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 266 N Dixie Ave, Cartersville, GA?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday. From Thursday to Saturday, their hours extend to 4:00 AM or open 24 hours respectively.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 266 N Dixie Ave offers drive-thru services with hours matching or extending regular operating times.