McDonald's

3.3
715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
266 N Dixie Ave, Cartersville, GA
30120, United States

Hours

Reviews

3.3
715 reviews
5 stars
257
4 stars
119
3 stars
105
2 stars
51
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in the drive-thru and curbside pickup.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many reviews mentioned cold or old food being served, with some customers experiencing food that was undercooked or unappetizing.

Staff Attitude

While some staff were noted as friendly, many reviews highlighted unprofessional behavior, lack of customer service, and rude interactions.

Cleanliness

Several customers pointed out issues with cleanliness, particularly in the dining area and bathrooms.
  • JS
    Javaha Scott
    Jan 5, 2026
    1.0
    I ordered me some food yesterday at this McDonald’s they left out my chicken nuggets so a call back and it took two calls for somebody to answer me so when somebody answered, they said that I can come back in and get them and when I come in, I’m standing there for a while and nobody’s answering me they just walked past me without asking me. Do I Need anything I called and called and nobody answered the phone. This is like my fifth time calling for a refund because at this point I don’t even want the chicken nuggets anymore. I just want my money back.
  • AB
    Annette Boynes
    Dec 16, 2025
    1.0
    Waited 25 minutes for an order taken at the cash register and I ended up asking for a refund The manager didn't even apologize for the wait while other customers were standing almost 15 to 20 minutes waiting for their food. Poor customer service all around.
  • DE
    D E
    Dec 13, 2025
    3.0
    This location is a hop and skip away from my home. But, I tend to go where the service is a lot faster for curbside pickup. Over 12 mins for my small order of food to come out. The drive- thru was packed. So, I use curbside for faster service, not here. So, I spot a car that has not order yet in the line, as I go around to park in the pickup spots. That vehicle made it to tge pickup window and many more followed. Before my warm, not hot food came out to me. No apologies. Why have it, if you are not prioritizing it. Why have it at your store. Oh, possibly because the app offers it. This was the 4th time in months this has happen. I do a drop off and pickup at the high school. She wants food... Chick fl la. It is. Or Wendy's.
  • PW
    Patrick Ward
    Dec 2, 2025
    3.0
    Just like all the rest I guess not bad but not great.
  • VF
    Viviana Funes
    Nov 27, 2025
    1.0
    This location really needs some improvement. Twice this week Ive had missing items going through the drive-thru. Charging me random small drinks that I didn’t even order or receive. Giving me small fries instead of medium. It’s annoying.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 266 N Dixie Ave, Cartersville, GA?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday. From Thursday to Saturday, their hours extend to 4:00 AM or open 24 hours respectively.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 266 N Dixie Ave offers drive-thru services with hours matching or extending regular operating times.