Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, both in the drive-thru and curbside pickup.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many reviews mentioned cold or old food being served, with some customers experiencing food that was undercooked or unappetizing.
Staff Attitude
While some staff were noted as friendly, many reviews highlighted unprofessional behavior, lack of customer service, and rude interactions.
Cleanliness
Several customers pointed out issues with cleanliness, particularly in the dining area and bathrooms.
JS
Javaha Scott
Jan 5, 2026
1.0
I ordered me some food yesterday at this McDonald’s they left out my chicken nuggets so a call back and it took two calls for somebody to answer me so when somebody answered, they said that I can come back in and get them and when I come in, I’m standing there for a while and nobody’s answering me they just walked past me without asking me. Do I Need anything I called and called and nobody answered the phone. This is like my fifth time calling for a refund because at this point I don’t even want the chicken nuggets anymore. I just want my money back.
AB
Annette Boynes
Dec 16, 2025
1.0
Waited 25 minutes for an order taken at the cash register and I ended up asking for a refund
The manager didn't even apologize for the wait while other customers were standing almost 15 to 20 minutes waiting for their food. Poor customer service all around.
DE
D E
Dec 13, 2025
3.0
This location is a hop and skip away from my home. But, I tend to go where the service is a lot faster for curbside pickup. Over 12 mins for my small order of food to come out. The drive- thru was packed. So, I use curbside for faster service, not here. So, I spot a car that has not order yet in the line, as I go around to park in the pickup spots. That vehicle made it to tge pickup window and many more followed. Before my warm, not hot food came out to me. No apologies. Why have it, if you are not prioritizing it. Why have it at your store. Oh, possibly because the app offers it. This was the 4th time in months this has happen. I do a drop off and pickup at the high school. She wants food... Chick fl la. It is. Or Wendy's.
PW
Patrick Ward
Dec 2, 2025
3.0
Just like all the rest I guess not bad but not great.
VF
Viviana Funes
Nov 27, 2025
1.0
This location really needs some improvement. Twice this week Ive had missing items going through the drive-thru. Charging me random small drinks that I didn’t even order or receive. Giving me small fries instead of medium. It’s annoying.
What are the regular operating hours of McDonald's at 266 N Dixie Ave, Cartersville, GA?
McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday. From Thursday to Saturday, their hours extend to 4:00 AM or open 24 hours respectively.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 266 N Dixie Ave offers drive-thru services with hours matching or extending regular operating times.
Are delivery services available at McDonald's Cartersville?
Yes, they offer delivery services every day starting typically from 5:00 AM to midnight, including same-day and no-contact deliveries.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What convenient ordering options does McDonald's provide?
Customers can order through the McDonald's App on iOS and Android or use the online order link for pickup and delivery services.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What nearby restaurants can I visit along with McDonald's at 266 N Dixie Ave?
Nearby dining options include Johnny's New York Style Pizza, Waffle House, Taco Jalisco, Dragon Garden Chinese Restaurant, Popeyes® Louisiana Kitchen, and Wendy’s, offering a range of cuisines like pizza, breakfast, Mexican, Chinese, chicken, and burgers.
What nearby shopping options are available around McDonald's in Cartersville?
Shoppers can visit Hobby Lobby for arts and crafts, Big Lots, Dollar General, Prime Discount, and Buddy's Home Furnishings for various retail and home goods needs.
Are there any nearby automotive services near McDonald's at 266 N Dixie Ave?
Yes, nearby automotive-related businesses include Trusted Tires Solutions, Ortiz Motorsports, Brokers Auto, Mota Wheels and Tires, O'Reilly Auto Parts, Phillips Power Equipment, and Penske Truck Rental.
Where can I find nearby community or recreational facilities close to McDonald's Cartersville?
Nearby you can find the Cartersville Fire Station 4 for emergency services, Macedonia Missionary Baptist Church for religious activities, Lift Gym for fitness, Southeast Music Institute for therapy, and the Moose Lodge for community events.