McDonald's

3.1
2114 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1370 Joe Frank Harris Pkwy SE, Cartersville, GA
30120, United States

Hours

Reviews

3.1
2,114 reviews
5 stars
615
4 stars
384
3 stars
353
2 stars
196
1 star
566

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are friendly and courteous, while others are reported as rude and inattentive.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; while some customers report hot and fresh food, others complain about cold, old, or improperly prepared items.

Cleanliness

Concerns about cleanliness in the restaurant, including dirty conditions and unsanitary restrooms.

Speed of Service

Service speed varies; some customers experience quick service, while others report long wait times and delays.
  • PM
    Princess Milton
    Nov 13, 2025
    5.0
    I have never had a bad experience here even thiugh its packed a lot. The staff is always kind.
  • SD
    Sabelle duffy
    Nov 6, 2025
    5.0
    Kathy was by herself doing amazing. Taking orders making food and delivering it to the window. She was very sweet and doing very well !!
  • JE
    Jason Ethridge
    Oct 31, 2025
    1.0
    How this location has ANY 5 star reviews is a complete mystery. I try my best to actively avoid this place like the PLAGUE. Every single experience there has resulted in something about my order being messed up. Whether it's something simple like removing lettuce to MISSING AN ITEM ENTIRELY, it's always something. I ordered the new bacon buffalo ranch mchicken and got very little buffalo ranch. BOTH PICKLES where in one spot. Just always overall horrible.
  • VM
    VeSherica Marie
    Oct 31, 2025
    5.0
    I love this McDonald’s! The staff is always so friendly and the service is quick. It’s the sweet tea for me every time! I always get my burgers well done, and the manager Ashanti is absolutely awesome!
  • PP
    Poisonkittie13
    Oct 27, 2025
    5.0
    We stopped today kuz my autistic son loves the happy meals and with the boo buckets return and this year being the first they have ever gone the cat. My son wanted it I went to the counter after my order and asked if they had the black bucket. I was told they only had two other colors. Sadly neither were the black I was told they had them yesterday so I missed them by one day. With that I simply thanked then and was walking back with my son when the lady in a red shirt ( I assume a shift lead/ manager) came back saying she went to look and found me a black car bucket. My sweet boy was soo delighted to see the cat bucket kuz its the one he wanted. They didnt have to do what they did but I appreciate that they did it. Food here is always pretty good. Bugers always hot. Today fries were a lil more cold then normal but we ate them. Got food super fast two from order to brought to the table was less then 10 mins 🖤💜 We love this location 🖤💜

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Cartersville, GA?

McDonald's is open 24/7 every day of the week, with hours from 4:00 AM to 3:45 AM the next day for dine-in and drive-through services.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through McDonald's delivery service.