McDonald's

3.1
2126 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1370 Joe Frank Harris Pkwy SE, Cartersville, GA
30120, United States

Hours

Reviews

3.1
2,126 reviews
5 stars
620
4 stars
387
3 stars
355
2 stars
196
1 star
568

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some staff are praised for being friendly and helpful, others are reported as rude and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Food quality is inconsistent, with several reviews mentioning cold or poorly prepared items, while others enjoyed hot and fresh meals.

Wait Times

Customers frequently noted long wait times, especially in the drive-thru, with some expressing frustration over delays in receiving their orders.

Cleanliness

There are complaints about cleanliness, including dirty restrooms and trash outside, although some customers noted improvements.
  • MG
    Mark Geisha
    1 day ago
    5.0
    Henry was fantastic at customer service
  • SB
    shy bishop
    Dec 28, 2025
    1.0
    a young hispanic lady at the food window was very passive aggressive with me after they had given me the wrong order. the male manager was very good at mediating and getting it resolved afterwards
  • GY
    Gail Young
    Dec 21, 2025
    5.0
    They were the only ones around at the time that had the Grinch Meals and had to drive out of our way to get there, but Bravo for them!!
  • MJ
    Malachi Jewell
    Dec 17, 2025
    5.0
    the service was great an jacob was very helpful
  • DE
    D E
    Dec 13, 2025
    3.0
    Food was good, friendly folks, but kind of slow with curbside delivery. I used the app and followed the instructions. But, it was a tad longer than other places.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Cartersville, GA?

McDonald's is open 24/7 every day of the week, with hours from 4:00 AM to 3:45 AM the next day for dine-in and drive-through services.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through McDonald's delivery service.